Job Summary: The professional will handle ERP system incidents, maintain documentation, monitor incidents, and perform minor report corrections, carrying out essential routines of the area. Key Highlights: 1. ERP system incident handling and management 2. Documentation maintenance and report correction 3. Focus on analytical capability, proactivity, and teamwork **Responsibilities**: Handle ERP system incidents; Generate and maintain up-to-date documentation; Generate and monitor incidents; Perform minor report corrections, among other area-related routines. **Requirements**: * Experience in the field; * Completed Bachelor’s degree in Information Systems, Systems Analysis and Development, or related fields; * Basic knowledge of ERP systems, preferably Senior ERP; * Basic programming knowledge, preferably Java; * Basic knowledge of programming logic; * Basic knowledge of Oracle; ability to write structured SQL queries against the database. * Availability for 100% on-site work. **Important qualities for this role**: Analytical capability; Organization; Proactivity; Interpersonal skills; Teamwork; Good communication skills. **Benefits:** We offer a competitive salary commensurate with the position; Health insurance (extendable to dependents); Dental insurance (extendable to dependents); 50% reimbursement for medications (extendable to dependents); Complimentary meals at the company; Common area; Semi-annual Attendance Bonus (per Collective Bargaining Agreement). Job Type: Full-time, Permanent CLT Benefits: * Medical insurance * Dental insurance * Commercial partnerships and discounts * Free parking Education: * Completed Bachelor’s degree (Mandatory) Experience: * Systems (Mandatory)