Description
Job Summary:
Opportunity to develop people hands-on, ensure teams are prepared and aligned with standards, with field-based work focused on operational training.
Key Highlights:
1. Intensive hands-on development in Training & Operations
2. Dynamic environment with growth and real business impact
3. Strong, collaborative, and results-oriented culture
**JOB MISSION:**
Do you enjoy developing people hands-on, being in the field, and witnessing operations unfold in real time?
**Then this opportunity may be for you.**
Here, your role goes far beyond delivering training—you’ll be a key player in ensuring teams are prepared, safe, and aligned with our Network’s standards.
**MAIN RESPONSIBILITIES:**
* Conduct operational training and onboarding sessions at stores
* Monitor team day-to-day activities to ensure learning is applied
* Support process standardization and operational quality
* Deliver practical, on-the-job training
* Provide support during store openings and new employee onboarding
* Contribute to improving field team performance
**REQUIREMENTS AND QUALIFICATIONS:**
* Completed high school (currently pursuing higher education or technical certification is a plus)
* Experience in restaurant, fast-food, or retail operations
* Interest in training, people development, and operations
* Strong communication skills, energy, proactivity, and eagerness to learn
* Availability for frequent travel (field-based work)
* Availability for a 6x1 rotating schedule
* **Behavioral traits that will set you apart here:** Interpersonal Relationships / Communication / Proactivity / Self-motivation / Self-development
**WHAT YOU’LL FIND HERE:**
* Intensive hands-on learning directly within operations
* Exposure to diverse realities and teams across the Network
* Accelerated development in the Training & Operations area
* Opportunities for career growth within the company
*For questions, contact us via email:* rh@giraffas.com
**ABOUT GIRAFFAS**
We are **Giraffas**, the largest full-service foodservice chain in Brazil, with over **400 restaurants** across all regions of the country. A brand deeply embedded in Brazilians’ daily lives and a benchmark for **real food** in food courts.
We serve thousands of customers every day, focusing on quality, standardization, and customer experience—and we continue growing strongly, with billion-dollar revenue, nationwide expansion, and continuous investments in technology and innovation.
**But what truly differentiates us are our people.**
We are certified as a Great Place to Work (GPTW), with **92% of our team affirming** that Giraffas is an **excellent place to work.** We’ve also been recognized as one of the **“Most Amazing Places to Work”** by the Fundação Instituto de Administração (FIA).
We report high internal satisfaction rates and are recognized in the franchising market with the Brazilian Franchise Association’s Excellence Seal—reflecting a strong, collaborative, and results-oriented culture.
Here, you’ll find a dynamic environment offering room to grow, learn, and make a real business impact.
**If you have the energy to develop people, thrive in a dynamic routine, and want to be part of the evolution of a major network, this is your place.**
Minimum Education Level: High School (Secondary Education)
Travel availability required
* Dental care coverage
* Private pension plan
* Health insurance
* Meal and food allowance
* Life insurance
* Wellhub
* Educational partnerships (FIA, UCB, Anhanguera University, Senac, Open English)
* Giraffas app voucher
* Profit Sharing Plan (PLR)
* Career development plan
* TotalPass
* Birthday day off
* Conexa Saúde: Psychological and nutritional care
* Commuter allowance or Flash mobility