Description
Job Summary:
Professional responsible for telephone reception, call forwarding, message recording, and administrative support, with a focus on service quality and humanization.
Key Highlights:
1. Answer internal and external customer calls
2. Provide clear and courteous information
3. Assist in supportive administrative activities
Hospital seeking a Telephone Operator in Vitória.
Unimed Vales do Jequitinhonha e Mucuri is a physician cooperative providing healthcare services. With a focus on quality and humanized care, it operates in the Jequitinhonha and Mucuri valleys.
**Responsibilities:**
Answer internal and external customer calls. Forward calls to the respective departments. Record messages and received information. Provide clear and courteous information. Assist in supportive administrative activities.
Previous experience as a Receptionist, Customer Service Representative, Telemarketing Operator, or Customer Support Assistant may indicate suitability for some of the duties associated with this position.
**Desired Qualifications:**
**Education:** Completed high school
**Experience:** Prior experience required
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Meal Allowance
* Health Insurance
* Dental Insurance
* Childcare Assistance
Partnership agreements with educational institutions. Psychological support via NAC.
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Schedule: Full-time
* Working Hours: To be determined.