Job Summary: A professional to lead the shopping center's maintenance team, coordinating diverse services and ensuring operational continuity and facility safety. Key Highlights: 1. Leadership of a multifunctional maintenance team 2. Management of outsourced services and contracts 3. Support for projects and budgetary control **MISSION**: Ensure the shopping center's maintenance operations by leading the shift team, overseeing internal and outsourced services, and guaranteeing proper execution of electrical, mechanical, civil, and refrigeration activities. Monitor KPIs, contracts, materials, and budgets; support construction activities and tenant service requests; promote safety, quality, and operational continuity of facilities. **REQUIREMENTS** * **Education**: Completed Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related fields. * + **Desirable**: Postgraduate degree in related fields. * **Experience**: Minimum 6 months of experience in maintenance activities. (For internal promotions, prior experience gained within the company qualifies.) * + **Desirable**: Knowledge of electrical and mechanical technical drawing; AutoCAD proficiency; SAP system; electrical, mechanical, and refrigeration automation. (For internal promotions, prior experience gained within the company qualifies.) **Main Responsibilities** **Leadership and supervision of maintenance teams** * Direct, guide, and supervise the shift team’s activities across electrical, refrigeration, mechanical, and civil areas. * Conduct periodic meetings and technical training sessions to ensure operational alignment and team development. * Analyze Work Orders (WOs) executed by the team, verifying quality, timeliness, and adherence to technical procedures. **Management of service providers** * Supervise, inspect, and evaluate outsourced companies responsible for: * + Power generator sets + Automation of the chilled water system + Chiller maintenance + Telephony + Refrigeration + Civil works * Ensure service quality, contractual compliance, and activity safety. **Operational support and tenant interface** * Respond to tenant service requests via the tenant support portal, ensuring speed, accuracy, and clear communication. * Interact directly with tenants to clarify technical issues, update on request status, and monitor interventions. **Materials management and administrative processes** * Request consumable and operational materials from the warehouse. * Prepare procurement requests for materials and services, specifying scope, quantity, and technical specifications. * Prepare daily service reports to feed operational controls and KPIs. **Projects, KPIs, and financial control** * Analyze and support the execution of **various maintenance and infrastructure-related projects**. * Assess operational costs and propose solutions for improved efficiency. * Evaluate technical performance indicators (KPIs) and suggest continuous improvements. * Manage the department’s budget, contributing to forecasting and waste reduction. **Contract management** * Draft, review, and manage maintenance-related service provider contracts. * Monitor contract validity, scope, performance, and compliance. **Regulations, safety, and procedures** * Ensure compliance with occupational health and safety regulations. * Request, track, and ensure proper use of PPE and collective protective equipment (CPE) by the team. * Follow internal procedures and maintain records per the Integrated Management System (IMS). * Perform related duties as requested by the Maintenance Coordinator, maintaining ongoing communication regarding critical incidents. **Authority of the Position** To refuse to perform or interrupt work upon identifying a serious and imminent risk to life or health, immediately reporting it to the immediate supervisor. **Notice Regarding Sensitive Personal Data and Consent** By voluntarily proceeding with this recruitment and selection process and providing sensitive personal data, you acknowledge awareness and grant consent for processing such data exclusively for recruitment and selection purposes, as stipulated in our Terms of Use and Privacy Notice.
João Silva
Indeed · HR
João Silva
Indeed · HR
