COMMERCIAL SUPPORT ASSISTANT

Description

Job Summary: We are seeking a proactive and communicative Commercial Support Assistant to track sales, monitor key performance indicators, and support the sales team in achieving its goals. Key Highlights: 1. Track sales and monitor performance indicators 2. Support the achievement of targets and commercial campaigns 3. Handle requests from representatives With the purpose of **building accessible dreams**, **CIVITT** transforms luxurious designs into affordable products, bringing elegance and quality to every Brazilian home. We value our team based on merit, recognizing each individual for the quality of their deliverables. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ We are looking for a **COMMERCIAL SUPPORT ASSISTANT** who is communicative, organized, proactive, detail-oriented, skilled in interpersonal relationships, and has affinity with the commercial area and aptitude for sales. **Your Responsibilities:** * Track representatives’ sales via system and direct contact (phone/WhatsApp); * Monitor KPIs and targets using reports (ERP, Power BI, and Excel); * Support the achievement of monthly targets and commercial campaigns; * Communicate campaigns, targets, and relevant information to representatives (RCAs); * Analyze sales performance (revenue, new customer acquisition, and retail share %); * Identify improvement opportunities together with the regional manager; * Track sell-out data and market trends; * Support commercial initiatives, events, and customer visits; * Resolve representatives’ requests by coordinating with internal departments; **Requirements:** * High school diploma (Preferred: Bachelor’s degree in Business Administration, Accounting, or related fields); * Proficiency in Microsoft Office (Excel, Word, PowerPoint); * ERP and CRM system experience is desirable; * Prior experience in commercial areas, sales, or customer service; * Advantage: Sales-oriented profile; **Location:** Serra/ES **Working Hours:** Monday to Thursday (8:00 AM – 6:00 PM), Friday (8:00 AM – 5:00 PM)