After-Sales Receptionist

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: A professional responsible for receiving customers, scheduling services, creating service orders, guiding customers on procedures, and conducting post-service follow-up. Key Highlights: 1. Customer service for maintenance, inspection, or warranty-related matters. 2. Organization of service orders and post-service follow-up. 3. Interaction with technical consultants and responsible departments. **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 08:00 to 18:00 with a 2-hour lunch break; Saturdays from 08:00 to 12:00 **Experience Level:** Professional **Employment Type:** Full-time – CLT* Receive customers arriving for maintenance, inspection, or warranty services; * Schedule services (inspections, maintenance, repairs) in person, by phone, or via digital channels; * Create and organize service orders, collecting customer and vehicle information; * Guide customers regarding timelines, procedures, and required documentation; * Direct customers to technical consultants, mechanics, or responsible departments; * Conduct post-service follow\-up, confirming customer satisfaction or reminding about upcoming inspections. **Requirements:*** High school diploma; * Experience in customer service; * Proficiency in Microsoft Office Suite. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Internal benefits, Life insurance, Meal voucher, Transportation voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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