Description
**We are seeking a professional to act as the liaison between the Service Consultant and Technical Assistance, optimizing and directing services according to agreements made with customers, aiming to generate customer satisfaction, improve service quality, and ensure effective work management.**
**If you identify with this position, this could be a great opportunity!! Join our team.**
* **REQUIREMENTS AND QUALIFICATIONS**
Completed high school education
Valid driver's license category B
Knowledge of vehicle mechanics
* **RESPONSIBILITIES AND DUTIES**
Perform necessary tests and inspections to evaluate services performed on customers' vehicles and verify compliance with established standards
Conduct road tests on customers' vehicles whenever required, preferably along a predefined route, to assess the service performed
Document any defects or problems identified during inspections, recording them accurately
Perform test drives on vehicles to evaluate performance and identify any steering, suspension, or abnormal noise issues
Support the preparation of quality reports and analyses of inspections conducted