Description
Job Summary:
Responsible for serving customers, requesting and tracking cargo pickups and deliveries, and providing support in issuing shipping documentation, ensuring adherence to deadlines.
Key Highlights:
1. Customer service and support
2. Management and tracking of pickups and deliveries
3. Support in issuing shipping documentation
Responsible for serving customers, receiving pickup requests from customers or service providers, initiating pickup requests, dedicated pickups, and cargo deliveries, with the responsibility of serving customers within agreed timeframes.
Responsible for requesting information regarding pickups and deliveries from the operations department and transportation agents; for tracking cargo, informing customers about the status of their shipments, providing pickup and destination receipt information, and daily monitoring of the spreadsheet listing cargoes shipped the previous day.
Responsible for providing support in issuing shipping documentation.
Minimum Education: High School (Secondary Education)
* Gympass
* Transportation allowance
* Meal allowance
* Life insurance
* Dental assistance
* Profit-sharing program
* Medical assistance