Description
Job Summary:
A professional to assist in managing product returns, ensuring RMA process quality, with responsibilities including receiving, inspecting, testing, and registering returned products.
Key Highlights:
1. Assist in managing product returns
2. Ensure quality and efficiency in the RMA process
3. Teamwork and clear communication
**How to Apply:**
***SEND YOUR RESUME TO THE EMAIL*** **rh2@techshop.com.br** ***WITH SUBJECT*** **"Logistics Assistant"**
Techshop Group is a business ecosystem with strong expertise in e-commerce and distribution, operating with excellence, technology, and a data-driven mindset.
In e-commerce, we operate across Brazil's largest marketplaces (Mercado Livre, Amazon, Magalu, Casas Bahia, Shopee, TikTok, among others), selling small appliances, home appliances, electronics, and ventilation equipment. We work with:
* Owned inventory and fulfillment operations across multiple states
* Exclusive brand partnerships
* Official brand stores
* Robust technology and data infrastructure
* Culture of continuous improvement
Additionally, we also distribute CCTV equipment (electronic security), with our own logistics operations focused on operational efficiency.
We are a company of approximately 130 employees, with professionalized management, data-driven decision-making, and ambition for structured and sustainable growth.
We are seeking an \*RMA Assistant IV\* to join our team.
The professional will assist in managing product returns and ensure RMA process quality.
* Receive and inspect products returned by customers
* Conduct tests on products to identify potential defects
* Register and track returned products in a dedicated system
* Assist in analyzing and resolving issues identified in products
* Ensure quality and efficiency in the RMA process.
Candidates should ideally be organized, responsible, possess teamwork awareness, clear communication skills, and proactivity.
Work Format: On-site.
Location: Taquara II \- Serra/ES.
Benefits:
* Ecx Pay: Meal allowance of R$ 30 per day.
* Transportation Allowance or Mobility: Options to support commuting.
* SAMP Health Plan.
Compensation: R$1\.500,00 \- R$2\.000,00 per month
Benefits:
* Health insurance
* Fuel allowance
* Meal allowance
* Transportation allowance
Work Location: On-site