Optical Fiber Technician

Description

Job Summary: We are seeking proactive professionals to work as Customer Service Technicians, performing installation, repair, and maintenance of networks with a focus on service quality and customer satisfaction. Key Highlights: 1. Perform installation, repair, and maintenance of networks 2. Focus on quality and customer satisfaction 3. Implementation of external optical fiber networks JOB APPLICATION LINK: https://areastecnicasvivo.gupy.io/jobs/10993708 We are looking for professionals to work in Vivo's technical areas, such as Customer Service Technician, carrying out installation, repair, and maintenance activities for networks. If you enjoy challenges, pay attention to detail, and strive to deliver a service that makes a difference in the customer experience, this is your opportunity! Responsibilities and Duties * **Install and configure services requested by customers**, such as landline telephony, data, and subscription TV, ensuring quality and adherence to deadlines. * Perform technical adjustments, such as **cabinet pairing**, as well as **repairs** to telephone lines, data, and TV services, ensuring customer satisfaction. * **Implement external optical fiber networks (SITES / FTTA / FTTH)**, ensuring construction quality and optimal performance of the optical fiber network. * Perform **installation and repair of optical fiber cables** in residential and commercial buildings, as well as external networks. * Conduct **tests and measurements** to ensure installation quality. * Diagnose and resolve issues in optical fiber systems. * **Maintain detailed records** of performed activities and monitor performance indicators. * Manage third-party contractors, ensuring alignment and service quality. * Collaborate with the team to **meet deadlines and deliver projects with excellence**. Requirements and Qualifications * Completed High School education; * Valid and active Brazilian driver's license (Category B); * Proficiency in Microsoft Office suite; * Willingness to work at heights; * Results- and customer-oriented mindset; * Tech-savvy profile; * Curiosity. Additional Information Here’s what we offer you: Choose the ideal benefit for you and your dependents via a digital platform offering various categories including Gym memberships, Meal Vouchers (VR), Food Allowance (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; Corporate mobile phone. Yes, a brand-new smartphone for you! · Unlimited voice and data plan! Yes, unlimited! With Vivo’s best mobile network, even faster with 5G! An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; Eligibility for Annual Bonus or Profit Sharing (PPR); Plan your future through our Private Pension Plan; Have children? You’ll receive a subsidy to help cover expenses related to school, daycare, or babysitting; Work in an environment that respects your personality, your style of dress, and your individuality—you can be authentically yourself. \#VemdeVocê Flexible working hours; Enjoy a day off (Day off) to celebrate your birthday; Participate in one of the largest corporate volunteer programs to help transform the world; Benefit from our Educational Development Program, offering partnerships with educational institutions at discounted rates; certifications and online courses. Advance your career through our Internal Recruitment Program, both in Brazil and abroad—we operate in over 17 countries! \#VivoMinhaCarreira Access a range of initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a better quality of life! Services available to our employees include nutritionist consultations, psychologist sessions, social worker support, telemedicine, and much more! \#VemPraVivo Employment Type: Full-time CLT Salary: R$1\.957,00 \- R$2\.544,00 per month Benefits: * Medical assistance * Dental assistance * Daycare allowance * Education allowance * Commercial agreements and discounts * Profit sharing * Life insurance * Food vouchers * Meal vouchers * Transportation vouchers * Company vehicle Work Location: On-site