Relationship Attendant

Description

Job Summary: We are seeking proactive and customer-service-oriented professionals who are passionate about making a difference in customers' lives by resolving inquiries and requests promptly and empathetically. Key Highlights: 1. Excellent customer service across multiple channels 2. Collaborative work and knowledge sharing 3. Focus on results and high performance to achieve goals We seek proactive and customer-service-oriented professionals to join our team and make a difference in the lives of our customers. In this role, you will be responsible for: * Delivering excellent customer service across all communication channels (phone and chat), resolving inquiries, complaints, and requests promptly, empathetically, and professionally; * Clarifying questions regarding delivery timelines, warranties, payment methods, and other topics related to our products and services, ensuring a complete and satisfying customer experience; * Achieving established targets with a focus on results and high performance; * Collaborating effectively within your team, sharing knowledge and experiences for collective benefit. **Additional job information:** * **Work schedule:** * Rotating 6-day workweek with 1 day off * Availability to work weekends and holidays is required; * Daily working hours: 6 hours and 20 minutes * Working hours: To be determined. * **Compensation and Benefits:** Base salary of R$ 1.628,40 during the probationary period; After confirmation, R$ 1.670,00, with potential increases based on internal campaigns and individual performance. * **Family Support** Childcare allowance; Special assistance for children with special needs. * **Recognition and Appreciation** Birthday bonus; "Conta Comigo" attendance bonus. Opportunity for career advancement after 6 months! * **Health and Well-being** Wellhub (formerly Gympass) — access to gyms and wellness apps. Unimed Health and Dental Plans; Pharmacy benefits; SESC agreement (health, clubs, hotels, and more). * **Guaranteed Meals** IFOOD BENEFÍCIOS (meal/food allowance) of R$ 19.00 per worked day, all on a single card. Ifood Club — exclusive coupons, offers, and advantages. * **Commute Convenience** Transportation allowance. * **Development and Quality of Life** Educational partnerships offering discounts on undergraduate programs, postgraduate studies, language courses, and various other training; Special discounts at driving schools, gyms, aesthetic centers, spas, and more. **This position is also open to persons with disabilities (PCD).** Minimum Education: High School Diploma (Secondary Education) * Meal Ticket * Childcare allowance * Birthday bonus * WellHub * Pharmacy benefits * Health insurance * Discount club * Career advancement opportunity * SESC agreement * Transportation allowance * Ifood Club * Dental insurance