**Job Description and Responsibilities:** **Work Schedule:** 12x36 shift schedule **Level:** Operational **Employment Type:** Permanent — CLT labor code * Greet and assist the driver team; * Manage equipment inventory; * Verify shift schedules and contact drivers; * Liaise with interfacing departments; * Interview, screen, and authorize drivers; * Proficiency in operational procedures for driver and fleet authorization; * Interface with accredited agencies and bus terminals to resolve conflicts between passengers and crew; * Self-manage the driver authorization process, impacting operational safety. **Requirements:** **Requirements:** * Completed high school education; * Experience in administrative activities related to operations; * Customer service skills for internal and external clients; * Computer literacy (Microsoft Office suite). **Preferred Qualifications:** * Currently pursuing a bachelor’s degree in Logistics, Business Administration, or related fields. * Familiarity with GMOT and NTT systems. **Benefits:** Águia Clube — Benefits Club, Águia Branca Recreational, Sports and Cultural Association — ASA, Psychological support, Sickness allowance, Funeral assistance, Remote work allowance, Bicycle parking, Breakfast, Educational institution partnerships, SESC partnership, SEST SENAT partnership, Credit cooperative, Parking, Disclosed during interview, School supplies kit, Vacation travel allowance, Health insurance, Dental insurance, Private pension plan, Young Apprentice Program for employees’ relatives, On-site cafeteria, Life insurance, Meal voucher, Food allowance, Transportation voucher, Changing rooms