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Job Summary: We are seeking a professional to support IT operations and support activities, ensuring the proper functioning of workstations, peripherals, and systems. Key Highlights: 1. Support IT operations and ensure technological efficiency. 2. Perform simple preventive and corrective maintenance on equipment. 3. Install and configure software, printers, and peripherals. **Overview** The Quattror stands out in the national and international markets for its quality, transparency, and optimization of time and costs in providing Export, Import, and Logistics services—including administration, coordination, monitoring, and execution of the entire process. We commit to meeting client requirements and expectations while consistently adhering to pre-established deadlines. Our competitive advantage lies in our modern logistics complex and strategic location—evident in the fact that within a 1,000 km radius, approximately 62% of Brazil's GDP is concentrated, serving a consumer market of 80 million people. **About the Role** We are seeking a professional to perform the following responsibilities: Support IT operations and support activities, ensuring the proper functioning of workstations, peripherals, and systems, thereby contributing to the availability and efficiency of the technology environment. **Main Responsibilities:** * Respond to and log technical support tickets. * Perform simple preventive and corrective maintenance on equipment. * Install and configure software, printers, and peripherals. * Monitor workstation and network performance. * Support analysts in daily IT operational routines. * Manage equipment inventory. * Update departmental spreadsheets and reports. * Validate equipment and connection functionality per checklist. * Support third-party service providers during installations and maintenance. * Execute backup routines according to internal policies. * Assist in implementing information security policies. * Resolve simple failures with team support. * Participate in technical training sessions. * Suggest improvements to departmental processes. **Prerequisites** * Currently pursuing a degree in IT or related fields. * Knowledge of operating systems, networks, and hardware. * Familiarity with software installation and configuration. * Experience performing basic equipment maintenance. * Knowledge of inventory and ticketing tools. * Basic understanding of information security and backup procedures. **Soft Skills** * Technical and empathetic communication. * Organization and discipline in customer service. * Commitment to continuous learning. * Proactivity and accountability. * Responsibility and results orientation. * Logical reasoning. * Analytical mindset and attention to detail. **Work Model/Hours** * On-site; * Monday to Thursday: 8:30 AM–6:00 PM; Friday: 8:30 AM–5:00 PM. **Here at Grupo Quattror, you will find:** * Meal Allowance * Food Allowance * Morning and Afternoon Coffee * Christmas Basket * Bonus * Discount Club * Fuel Allowance or Transportation Allowance * Health Insurance * Dental Insurance * Day Off (Birthday Leave) * English Classes * Recognition and Appreciation Program every 5 Years Quattror believes that fostering a feedback-oriented culture and investing in employees’ professional development are essential pillars for creating an enriching workplace conducive to both individual and collective growth. **Mission** To be an integral partner to our clients by delivering fast, high-quality, and innovative international trade solutions. **Vision** To be recognized by clients and partners as Brazil’s leading international trade company. To be acknowledged as a results generator for our clients, investors, and partners. To provide professional, intellectual, and financial development opportunities for our employees and partners. **Values** We are committed to speed and quality in decision-making while maintaining FOCUS on our clients’ outcomes. We possess interdisciplinary expertise and leverage this advantage when planning integrated international trade solutions. We believe common sense and simplicity guide us better than sophistication and complexity. We take no shortcuts. Integrity, hard work, and consistency are the keys to building our company. If you meet all the requirements listed above, don’t wait—apply now! **\#JoinQuattror!**
