Job Summary: Customer Service Representative responsible for registering, handling, and following up on customer requests, providing information and escalating incidents as needed. Key Highlights: 1. Previous customer service experience is valued 2. Focus on registration, handling, and follow-up of requests 3. Interaction with customers via multiple channels The company is seeking a Customer Service Representative in Serra. RHF Talentos is a company specialized in recruitment and selection of professionals. It provides human resources management solutions to various organizations. **Responsibilities:** Register requests, complaints, and suggestions in the internal system. Handle customers via telephone, chat, or corporate e\-mail. Track protocols until final resolution of the request. Provide information about the company's products and services. Escalate incidents to responsible departments when necessary. Previous roles such as Customer Service Agent, Telemarketing Operator, Customer Service Assistant, or Customer Service Consultant may indicate alignment with some activities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: BRL 2\.000,00 * Profit Sharing * Meal Allowance * Transportation Allowance **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\.
João Silva
Indeed · HR
João Silva
Indeed · HR
