Job Summary: The professional will handle student support, document review, financial negotiation, and enrollment, contributing to the development of an educational ecosystem. Key Highlights: 1. Assisting students with financial and academic matters 2. Conducting financial negotiations and student retention 3. Reviewing documents for scholarship allocation We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione — reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to deliver educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here! **Responsibilities and Duties** Assist students regarding financial, academic, or general inquiries; Review documents for scholarship allocation; Print documents and invoices; Conduct financial negotiations; Perform student retention activities; Handle enrollments; Direct students to digital channels. **Requirements and Qualifications** Desired experience: Customer service and/or telemarketing Required academic qualification: Completed High School education. Additionally, it is important to demonstrate: Strong communication skills; Active listening; Effective negotiation and retention argumentation; Proficiency in Microsoft Office suite. **Additional Information** **What can you expect from us?** * Undergraduate and postgraduate scholarships: available at our educational units for you and your dependents (spouse and children). * Birthday day off: you may choose one day to relax and celebrate. * SESC membership: provides access to numerous opportunities for improving quality of life. * Univers pharmacy program: discounts on a wide variety of medications. * Corporate University: diverse learning paths and free courses through our corporate university to support your continuous growth with us. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): enabling movement in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: to accelerate your career through internal opportunities. * Life Insurance: mandatory benefit for all CLT employees, provided at no cost, effective from your admission date. Here, we believe in respect, diversity, and the pursuit of inclusion across all dimensions. All qualified candidates will be considered regardless of race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance and generate employability for diverse talents. Join and enrich our team! We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione — reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to deliver educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!
João Silva
Indeed · HR
João Silva
Indeed · HR
