Office Assistant

Description

WE WANT YOU ON OUR TEAM! We are proud to say that we are part of a team of over 4,000 employees working synergistically across more than 150 cities, and that we are the driving force behind the construction and evolution of the Grupo Zelo. To fulfill our mission, we need people who take pleasure in serving, who inspire and transform. Here, our mission is to inspire care at all times — this means respecting and promoting diversity and inclusion in all positions. JOIN GRUPO ZELO! Please note that all our positions are open to persons with disabilities (PcD). WHAT YOU WILL DO: * Handle delinquent customers, regularizing contracts, receiving and verifying payments, formalizing payment clearance, and reporting information through departmental controls, ensuring accurate transmission of information and funds; * Support in-person, telephone, and/or email service to internal and external customers by providing information, identifying the nature of requests, routing them to responsible departments, and contributing to excellence in service delivery at the unit; * Manage dispatch and receipt of registered mailbags, recording document entry and exit, performing sorting, verification, and distribution to comply with departmental procedures; * Assist in preparing reports, forms, and spreadsheets: collecting data; developing and updating control spreadsheets; drafting reports, memoranda, and other administrative documents; * Organize various documents and departmental files, classifying them according to predefined criteria and archiving them per departmental procedures, to ensure document preservation, control, and organization; * Support management in administrative tasks, assisting in controlling and executing departmental activities. WHAT WE REQUIRE: * Completed high school education * Basic computer skills * Experience in customer service PREFERRED: * Proficiency in Excel DOES THIS POSITION MATCH YOU PERFECTLY? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Education Level: High School (Secondary Education) Disclosed during interview