Technical Consultant

Description

Job Summary: A professional responsible for customer service in a workshop, performing diagnostics, preparing estimates, and overseeing services to ensure customer satisfaction. Key Highlights: 1. Customer service and diagnosis of workshop requirements. 2. Preparation of estimates and negotiation of approvals. 3. Ensures service quality and customer satisfaction during service execution. * High school diploma required; * Prior experience in automotive service sales preferred; * Valid driver's license (Category B); * We seek a proactive, communicative professional who enjoys teamwork, goal-oriented work, and challenges. **Responsibilities:** Responsible for customer service in the workshop, performing initial diagnostics of requirements, opening and tracking service orders, preparing estimates, and negotiating approvals. Acts as the liaison between customers and the technical team, ensuring service quality, adherence to deadlines, manufacturer warranty procedures, and technical vehicle handover with a focus on customer satisfaction. Employment type: Full-time, CLT permanent contract Compensation: Starting from R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Do you hold a valid Category B driver's license? * Do you have experience in workshop service sales? Education: * High school diploma (Mandatory) Work location: On-site