Quality Coordinator

Description

Job Summary: As a Quality Coordinator, you will structure, monitor, and evolve processes to ensure operational excellence, with emphasis on quality culture and continuous improvement. Key Highlights: 1. Responsible for structuring, monitoring, and evolving quality processes 2. Focus on quality culture and continuous improvement 3. Leadership in change management and team engagement We are one of the largest retail chains in Espírito Santo, with over 60 years of history, 45 stores, and presence also in Bahia. We believe that selling is, above all, delivering dreams — and every department within our company contributes to this story. As a Quality Coordinator, you will be responsible for structuring, monitoring, and evolving the processes that guarantee the excellence of our operations — from defining standards and indicators to conducting audits, managing non-conformities, and implementing continuous improvement programs. We seek individuals with systemic thinking, leadership capability, and genuine passion for well-executed processes. Those who understand that quality is not control for control’s sake — it is culture. Those who know how to listen to operations, identify areas needing improvement, and engage teams in change with clarity and consistency. **\#VEMPRASIPO** **Responsibilities and Duties** * Implement, maintain, and/or improve the **Quality Management System (QMS)**. * Ensure compliance with standards and certifications (e.g., ISO 9001\). * Define quality policies, objectives, and indicators. * Develop procedures, work instructions, and process workflows. **Requirements and Qualifications** **Minimum Requirements:** * Completed undergraduate degree in Engineering, Administration, or related fields; * Experience in quality-related roles; * Proficiency in ISO 9001 and audit processes; * Data analysis skills and proficiency with tools such as Advanced Excel, Power BI, or similar; * Ability to lead teams and continuous improvement projects. **Additional Information** **Position Details:** * Work location: Cariacica/ES * Working hours: 8:00 AM to 6:00 PM **Benefits Included in This Position:** * Health insurance * Dental insurance * Life insurance * Transportation allowance * Meal allowance * SESC membership benefits **From 16m² to the heart of Espírito Santo — and beyond.** In 1960, Aristides Sipolatti opened a small 16m² store in Paul, Vila Velha. He lacked large infrastructure, but he had purpose, courage, and an immense desire to make a difference in people’s lives. With simplicity, passion for service, and a forward-looking perspective, he built one of the most beautiful retail stories in Espírito Santo. What began with stationery and haberdashery grew alongside customers’ dreams — expanding into furniture, home appliances, electronics, IT equipment, and mobile phones. We never settled: we questioned, evolved, and continuously sought improvement. Early on, Sipolatti learned that selling is, above all, delivering dreams. Today, we operate over **45 stores** across Greater Vitória, the interior of Espírito Santo, and Bahia; run a 24/7 e-commerce platform; and have launched a new Distribution Center. We are a company that thinks big, innovates responsibly, and places people at the center of every decision — customers, partners, and employees alike. **If you share these values and want to be part of this story, join Sipo.** **\#VEMPRASIPO**