Description
Job Summary:
We are seeking energetic professionals with faith in God, transparency, and hard work to provide technical support to integrators, manage warranty exchanges and reverse logistics, and assist in equipment maintenance and technical documentation.
Key Highlights:
1. Technical support for integrators
2. Support in equipment evaluation and maintenance
3. Support in preparing technical drawings and documentation
We seek energetic professionals aligned with Fortlev Solar’s core values: faith in God, transparency, and consistent hard work. To join our team, you must have passion in your eyes and determination to help us make a difference in people's lives.
**Requirements:**
* Currently pursuing a bachelor's or technical degree (Electrical Engineering, Mechanical Engineering, or related fields).
**Responsibilities:**
* Provide technical support assistance to integrators;
* Assist with warranty exchange requests with manufacturers;
* Support post-sales reverse logistics;
* Create service tickets in Movidesk;
* Filter and manage newly opened service requests;
* Support equipment evaluation and maintenance;
* Support preparation of equipment test reports;
* Support preparation of technical drawings and/or technical documentation.