Serra Management8 Job Listings

Unit Manager - Espírito Santo and Region (1)64845427037570120

Indeed

Unit Manager - Espírito Santo and Region (1)

Description: * Bachelor's degree completed or in progress preferred; * Proficiency in Microsoft Office Suite; * Prior experience in managing sales teams and achieving results; * Analytical and strategic mindset; * Sales skills for both in-person and online channels; * Flexible working hours. * Responsible for team management: recruitment and selection, performance feedback, scheduling (creation and oversight), attendance tracking, training, development, daily activity monitoring of team members, and offboarding; * Ensure team compliance with company standards, guidelines, operational procedures, and internal policies; * Conduct regular alignment meetings with the team to communicate performance results and promotional initiatives; * Conduct evaluations for new customers; * Execute sales and resales of laser hair removal packages (in-person/online); * Monitor and deliver all financial and operational results for the unit; * Ensure adherence to the company’s service standards within the unit; * Deliver exceptional customer service: clarify inquiries, handle contract-related matters, etc.; * Monitor Net Promoter Score (NPS) surveys and manage related customer interactions; * Address and resolve customer concerns or questions regarding treatment outcomes, providing assistance and clarification; * Establish partnerships and conduct customer prospecting; * Plan and implement action plans targeting operational KPIs: commercial and clinical; * Ensure proper functioning of equipment and common areas, as well as maintenance of unit hygiene and cleanliness; * Handle administrative tasks for the unit: report analysis and submission, ticket creation, purchase requests, inventory management, and third-party vendor oversight; * Monitor and maintain up-to-date documentation required by regulatory authorities. 2512160202201337550

R. Dr. Antônio Honório, 70 - Bento Ferreira, Vitória - ES, 29050-770, Brazil

Administrative Assistant - Aracruz ES - Position also available for PwD64594887935233121

Indeed

Administrative Assistant - Aracruz ES - Position also available for PwD

Perform administrative and support activities, entering data into the company's system, issuing requests, recording or entering information, ensuring that the quality of work remains consistently within standards and in accordance with company procedures. **Responsibilities and duties** * Arrange, through the responsible department, purchase requests for cleaning, hygiene, and other products required by branch sectors, and coordinate submission to headquarters for purchase order generation; * Participate in inspections and quality practices related to the 5S program; * Perform external services at banks, post offices, and others; * Prepare meeting reports for managers, specifying: topics discussed, participating departments, and the responsible manager's name; * Provide assistance and support to branch employees, supplying information or requesting clarifications from headquarters regarding medical and dental plan matters; * Assist in controlling the branch cash fund, arranging payments for expenses approved by management; * Generate reports, spreadsheets, and forms through the system to support various branch routines; * Contact responsible departments to request repair services for printing machines, IT equipment, and others; * Verify freight bills issued to customers, checking if charges comply with existing commercial rates and reporting any irregularities when necessary; * Generate shipment reports to customers through the system; * Create delivery protocols, preparing proof of delivery documents and classifying them by type: raw materials, maintenance, sales, manufacturer round trips, and others, for customer billing purposes; * Review the pallet movement report to issue invoices via system based on load/unload quantities, movements, and hazardous handling, for billing additional services performed for the customer; * Support recruitment and selection processes by reviewing resumes, checking references, and scheduling candidates for practical, toxicology, and other tests; * Assist in managing hiring and termination processes according to the company's established schedule, for settlement purposes with labor unions, and monitor the progress of Human Resources documentation, requesting signatures, approvals, data entries, among others; * Collaborate with the branch manager to schedule employee vacation plans; * Conduct monthly assessments to request replenishment of the branch cash fund for covering minor expenses; * Request service invoices, bills, utility accounts, and other service statements from suppliers at the beginning of each month, and ensure timely system entry on due dates for financial department follow-up; * Be accountable for the quality, reliability, and performance of resources, services, and information generated by tasks under your responsibility, maintaining confidentiality regarding Expresso Nepomuceno's business activities; * Stay updated on knowledge and technological advancements relevant to your field, aiming to propose and suggest continuous improvements in equipment and processes to maximize results; * Ensure proper care of company assets, requesting maintenance, repairs, or replacements whenever necessary; * Take responsibility for complying with Health, Safety, Environment, and Quality (HSEQ) requirements in daily activities and ensure excellent service to both internal and external customers; * Perform other related and inherent professional tasks as directed by the immediate supervisor. **Requirements and qualifications** * High school diploma; * Experience in the role; * Intermediate Office Suite skills; * File organization. **Additional information** * **Meal Allowance \-** Receive assistance to cover your daily meals with greater peace of mind and well\-being. * **Transportation Voucher \-** Move without worries—easily commute to work with our transportation voucher. * **Health Plan \-** Take care of your health and your family's with a comprehensive plan offering broad coverage at top hospitals and clinics. * **Dental Plan \-** Smile without worries! Our dental plan ensures the care you and your family deserve. * **Life Insurance \-** Peace of mind for you and your loved ones with comprehensive life insurance, providing protection during unexpected moments. * **WELLHUB**: Access to numerous gyms and sports centers to care for your body and mind, wherever and whenever you want. * **SEST/SENAT \-** Exclusive benefits for transportation professionals, including healthcare, leisure, and training services. * **Education Institution Partnerships \-** Invest in your future with special discounts on undergraduate, graduate, and specialization courses. Expresso Nepomuceno ranks among Brazil's top 10 logistics companies, and much of this success comes from our team, always on the move across Brazil's highways. We offer diverse opportunities across many areas within the logistics chain, ranging from internships to full management positions. Additionally, we operate across +30 branches and support points throughout the national territory—surely there's a unit near you! Join over 5,500 employees who have been constantly moving since 1959! **Expresso Nepomuceno is committed to ensuring all employees work in an environment free from all forms of discrimination and harassment, whether based on race, color, sex, gender, sexual orientation, age, religion, or nationality.**

Rua General Aristides Guaraná, 103 - loja 12 - Centro, Aracruz - ES, 29190-050, Brazil

Unit Manager - Espirito Santo and Region (1)63822926246401122

Indeed

Unit Manager - Espirito Santo and Region (1)

Description: * Higher education degree, completed or in progress, is desirable; * Knowledge of Microsoft Office Suite; * Previous experience in sales team and performance management; * Analytical and strategic vision; * Skills in in-person/online sales; * Flexible working hours. * Responsible for team management: recruitment and selection, feedback, scheduling (planning and managing), time tracking, training, development, monitoring employee routines, and terminations; * Ensure the team complies with standards, guidelines, operational procedures, and internal policies; * Conduct periodic alignment meetings with the team to communicate results and promotional initiatives; * Perform assessments with new clients; * Execute sales and resales of laser hair removal packages (in-person/online); * Monitor and deliver all financial and operational results of your unit; * Ensure the company's service standards are met within your unit; * Provide excellent customer service: clarifying doubts, handling contract-related matters, etc.; * Conduct NPS survey follow-ups and manage client responses; * Monitor treatment-related issues and client inquiries, providing assistance and clarification; * Establish partnerships and conduct client prospecting; * Plan and execute action plans for operational indicators: commercial and clinical; * Responsible for proper equipment operation, common areas, as well as maintaining hygiene and cleanliness standards within the unit; * Handle administrative tasks for the unit: analysis and submission of reports, opening service tickets, purchase requests, inventory management, and third-party oversight; * Monitor and maintain updated documentation required by regulatory agencies. 2509160202531337550

R. Dr. Antônio Honório, 70 - Bento Ferreira, Vitória - ES, 29050-770, Brazil

Indeed

Sales Manager - ES

We are looking for people who can help us fulfill our purpose of **better health for more people**. If you are a proactive professional, flexible to change, and willing to commit to continuous improvement, **join us!** **If you are driven by results, enjoy turning challenges into opportunities, and want to directly impact pharmaceutical distribution in Brazil, this position is for you!** **All our positions are open to people with disabilities (PWD)** **Responsibilities and duties** * Develop and execute Sales Action Plans, monitoring clients, non-clients, and market movements; * Monitor competition and market trends, proposing adjustments to strategies; * Ensure expense rationalization and service quality across branches; * Act as the strategic link between partner manufacturers and customers, supporting product launches and strengthening partnerships; * Monitor sales reports and performance indicators, proposing actions to improve results; * Evaluate and approve special commercial conditions, always aligned with internal policies and the Commercial Directorate; * Participate in strategic board meetings, contributing to setting goals and commercial strategies; * Develop solutions jointly with peers and suppliers; * Negotiate commercial proposals with manufacturers, ensuring profitability for the group and competitiveness for our customers; **Requirements and qualifications** * Bachelor’s degree in Administration, Marketing, or related fields; * Solid experience in sales management and commercial teams; * Analytical profile, strategic vision, and strong negotiation skills; * Leadership, influence, and team development capabilities; **Additional information** **Benefits:** * Partnerships and Agreements (SESC, universities, restaurants, leisure, culture, etc.); * Development/Educational Platform and Development Programs; * Medical Assistance; * Dental Assistance; * Meal Voucher or Food Voucher; * Fleet Vehicle **Location**: Availability required for external operations We are **GrupoSC**: the extension of the industry, customer-focused solutions with emphasis on patients and consumers, composed of major brands such as SantaCruz, Panpharma, and Oncoprod. Recognized in the market, bringing reputation, history, and expertise from their 70 years of existence. We offer a range of solutions that connect innovation to distribution through a logistics operation that separates over 4.8 million units and performs 80\.000 deliveries daily. All of this is only possible due to the dedication of our team, made up of more than 15,000 employees spread across Brazil, driven by our core values: **Credibility**, **Attitude**, and **Empathy**.

Pr. Barbosa Leão, 42 - Serra Centro, Serra - ES, 29176-050, Brazil