Commercial Supervisor

Description

Job Summary: We are seeking a Commercial Supervisor/Manager to lead and develop the B2C consultative sales team for modular solutions, with strategic and operational involvement. Key Highlights: 1. Leadership of B2C consultative sales teams 2. Strategic and operational role in the sales process 3. Focus on improving processes and commercial results **About the company \-** MMB Módulos Metálicos do Brasil specializes in manufacturing modular metal structures for various purposes. We deliver comprehensive solutions — supplying either just the structure or full turnkey projects, including furnishing and decoration, tailored to client needs. **About the role \-** We seek a Commercial Supervisor/Manager to lead and develop the company’s consultative sales team, coordinating commercial consultants responsible for selling high-value modular solutions to end customers (B2C). This professional will assume both strategic and operational responsibilities — monitoring KPIs, defining commercial guidelines, supporting complex negotiations, and ensuring sales process efficiency — from lead intake through contract closure, which requires final approval by senior management or department leadership. A hands-on leadership profile is required: closely supervising the team and actively contributing to departmental process improvements and commercial performance. **Key Responsibilities:** Coordinate, guide, and monitor the team of consultants/sales representatives Define and track goals, KPIs, and outcomes related to validated proposal closures and sales Monitor the sales funnel, lead conversion rates, and individual/team performance Support consultants/sales representatives in lead qualification and handling complex negotiations Ensure proper CRM usage and data quality of recorded information Standardize commercial processes and best practices for consultative selling Analyze data, prepare reports, and present results to senior management Collaborate with marketing to improve lead quality Coordinate with internal departments (production, engineering, finance) to align timelines, proposals, and commercial feasibility Participate directly in strategic negotiations or highly complex sales **Desired Profile:** Proven experience in high-value consultative sales Experience managing or coordinating commercial teams Strong analytical skills for interpreting metrics, sales funnels, and KPIs Collaborative leadership style with ability to develop people Excellent communication skills and strategic vision Organizational discipline, commercial rigor, and results orientation Ability to balance strategy, process, and execution **Additional Information:** Primarily B2C sales High volume of inbound leads Direct supervision of sales representatives Training on company products, processes, and commercial model