Store Manager

Description

Job Summary: Professional responsible for operational, administrative, commercial, people, and e-commerce management, ensuring excellence and performance in a retail environment. Key Highlights: 1. Multifunctional leadership in operational and administrative management. 2. Focus on people management, including scheduling and feedback. 3. Sales strategies and e-commerce management for results. **Main Responsibilities** **Operational and Administrative Management** * Verification of received merchandise * Issuance of return invoices * Submission of electronic invoices (NFe) and XML files * Coordination with suppliers regarding damages and credits * Control of financial credits and returns * Label printing * Daily cash register reconciliation * **Responsible for store opening and closing** * **Responsible for cash register opening and closing** * Internal material restocking control * General store and inventory organization **People Management** * **Management of working hours, schedules, time banks, and punctuality** * Definition of work, lunch, and cleaning schedules * Monitoring of tardiness and absences * Oversight of compliance with internal policies * Delivery of formal and informal feedback * Setting and tracking sales targets * Individual performance monitoring * Ongoing team training * Ensuring professional conduct and productivity **Commercial Management** * Supervision of daily sales activities * Daily tracking of sales targets * Monitoring of average transaction value and conversion rate * Strategies to increase sales * Window display and store layout organization * Ensuring visual standards * Ensuring excellent customer service \* **E-COMMERCE MANAGEMENT** * Daily monitoring of online sales * Verification of received orders * Ensuring timely order dispatch * Organization of order picking * Inventory system updates * Adding new products to the website * Verification of product descriptions, prices, and images * Correction of registration errors * Flagging underperforming online products * Suggesting actions to boost website sales Products entering the store must also be listed online. Physical and online inventory must remain synchronized. **Candidate Profile** * Strong leadership (not a "team friend" profile) * Problem-solving orientation * Ability to hold others accountable with professionalism * Focus on goals and performance * Organization and discipline * Proven retail experience * Decision-making capability Compensation: R$4\.000,00 per month Benefits: * Medical insurance * Dental insurance * Transportation allowance Workplace: On-site