Description
Job Summary:
A professional responsible for creating work plans, managing B2B sales, serving as a strategic reference, and resolving issues with a focus on customer satisfaction.
Key Highlights:
1. Strategic involvement in B2B customer business development.
2. Focus on customer satisfaction and relationship maintenance.
3. Professional post-sales support to enhance customer loyalty.
Main Responsibilities:
Develop detailed, data-driven work plans to achieve client portfolio goals and objectives
Collaborate cross-functionally across company departments, sharing market insights and customer feedback
Engage with B2B customers of varying sizes, business areas, and industries
Manage the sales process to ensure a smooth and consistent customer journey
Serve as a strategic reference, supporting customers in business development and achieving better outcomes
️ Address complaints and resolve issues with a focus on satisfaction and relationship retention
Provide professional post-sales support to foster customer loyalty
✈️ Willingness to travel frequently
Work Location: Vila Velha/ES
Work Model: On-site
Employment Type: CLT
* Working Hours: Monday to Friday, from 08:00 to 18:00
Education:
Completed or currently pursuing a Bachelor’s degree in Commercial Management, Business Administration, Production Engineering, Business Administration, or related fields
Experience & Technical Skills:
Minimum knowledge of automotive parts industry
Advanced Excel proficiency
Contract negotiation and closing
Customer needs analysis
Behavioral Competencies:
️ Communication and persuasion
Active listening
Results orientation
Resilience
Organization and self-management
* Proactivity
Analytical mindset
Benefits
Transportation allowance;
Meal or food allowance.
Opportunity to work and exchange daily knowledge with an exceptional and welcoming team;
Allya: App offering discounts at various everyday establishments and services;
Health insurance plan with no monthly fee for you and your dependents;
Optional dental plan extendable to dependents;
Psychological counseling;
Maternity program with extended maternity leave;
️ Wellhub (Gym discounts).
Ah! We celebrate Group Autoglass Employee Day by sending a small gift to all employees.
* Morning and afternoon coffee;
️ Relaxation moment: Relaxing massage at your workstation;
Adjacent area at Headquarters featuring a gaming room, cafeteria, barbershop, beauty salon, and more!
* Morning and afternoon coffee;
️ Relaxation moment: Relaxing massage at your workstation;
Adjacent area at Headquarters featuring a gaming room, cafeteria, barbershop, beauty salon, and more!
To improve your remote work experience:
Remote work allowance;
We ship a computer and all necessary equipment to your home;
If needed, we furnish your home office with furniture.
Minimum Education Level: Bachelor’s Degree
Willingness to travel