TBS Commercial Assistant

Description

Job Summary: Administrative support professional for consultants, responsible for resolving pending issues, conducting training sessions, preparing quotations, and providing cross-departmental support to close sales. Key Highlights: 1. Support and periodic contact with internal and external consultants 2. Continuous updates on products and tools 3. Multifunctional support to various departments across the company We are Benevix: A place for motivated, happy people who deliver results! Our mission is to enable more people to access health-related products and benefits. We are also innovative and constantly seek new ways to delight our customers, who are always our top priority. We believe people are unique and deserve fair recognition for their achievements. Every employee plays a vital role in achieving our mission daily. Therefore, as a core strategic principle, we strive to value our professionals by fostering learning and personal and professional development. Our essence lies in caring—with simplicity, humility, and discipline as foundational principles to efficiently overcome challenges. This is who we are: We are Benevix! Join our team! **Responsibilities and Duties** * Provide support and maintain periodic contact with internal and external consultants; * Contact commercial partners to resolve pending issues and conduct related discussions; * Distribute, monitor, and evaluate lead handling performance by internal and external consultants; * Conduct training on tools and systems; * Maintain continuous knowledge updates regarding products sold by the brokerage; * Monitor customer outreach approaches and promptly report any anomalies to supervision/coordination/management; * Prepare quotations; * Resolve service orders directed to the brokerage; * Facilitate client documentation to support sales closure by internal and external consultants; * Request and distribute product promotional materials; * Generate bank slips for registration fees or first monthly installments; * Register new consultants; * Support legal matters, such as NIPs; * Support other departments: marketing, operations, corporate relations, management, and coordination; * Utilize the CRM for sales-related information; * Make phone calls, respond to emails, and maintain direct contact with health plan operators and administrators; * Support payment reporting to consultants; * Assist in creating reports and presentations. **Requirements and Qualifications** **Mandatory Requirements:** High school diploma completed Basic knowledge of Microsoft Office suite Knowledge of ANS regulations Minimum of 6 months’ experience in administrative roles. **Desirable Requirements:** Sales techniques, negotiation skills, and customer service experience. Familiarity with CRM tools. Prior work experience at an Administration Company, Health Plan Operator, and/or Benefits Brokerage. We are Benevix: A place for motivated, happy people who deliver results! Our mission is to enable more people to access health-related products and benefits. We are also innovative and constantly seek new ways to delight our customers, who are always our top priority. We believe people are unique and deserve fair recognition for their achievements. Every employee plays a vital role in achieving our mission daily. Therefore, as a core strategic principle, we strive to value our professionals by fostering learning and personal and professional development. Our essence lies in caring—with simplicity, humility, and discipline as foundational principles to efficiently overcome challenges. This is who we are: We are Benevix! Join our team!