### **JOB DESCRIPTION** Work under general supervision, possibly training and guiding other employees in your department or team, regarding the operation and scheduling of activities and solving problems that may eventually occur, using advanced technical knowledge and professional experience sufficient and compatible to perform more complex tasks included in the position; * Supervise the team assigned to contracts, fixed or mobile, ensuring they begin their activities with appropriate attire, equipment, and necessary materials, assigning responsibilities and duties for execution of operational processes according to standards and protocols established in the standard operating procedure; * Manage mobile teams, floor treatment, gardening, and post-construction services, preparing schedules and ensuring service delivery meets client requirements and established deadlines; * Conduct site visits, collect data for budget estimates, quote necessary materials for service use, negotiate prices and deadlines with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, establish priorities, present solutions to unforeseen issues, ensuring proper execution of planned activities according to operational standards; * Supervise the contract under your management, checking schedule execution and programmed routines, implementing adjustments and suggestions upon approval from the operations manager and according to client needs; * Guide employees individually or in groups, monitor disciplinary conduct and technical performance, taking appropriate actions according to the code of conduct; * Integrate newly promoted or hired leaders by developing and delivering technical and operational training, aiming to develop * them according to contract requirements; * Prepare work schedules and staff rotation plans, vacation programming, overtime control, recording in specific documents and/or spreadsheets, ensuring daily team presence at workstations; * Responsible for identifying employees with suitable profiles for internal selection processes; * Supervise and perform, when necessary, administrative activities related to contract controls; * Ensure scheduled trainings are conducted, informing relevant departments of operational needs, arranging employee releases for participation, ensuring established procedures are properly applied; 2 REG * R EM * 00 1 / REV.0 5 f * Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to replicate information to subordinates; * Ensure the new employee checklist process is performed according to established routine, clarifying disciplinary rules, work instructions, safety regulations, and sector visits, aiming for proper onboarding; * Issue descriptive reports regarding site visits and operational progress on contracts; * Inspect facilities observing overall cleanliness, considering executed routines and schedules, guiding and monitoring Cleaning Supervisors or Team Leaders; * Manage material costs, checking inventory control, placing supply orders, controlling expiration dates, monitoring stock levels and condition, to meet contract needs; * Participate in activities and documentation required for CIPA organization within the contract; * Monitor contract management results related to personnel control (absences, medical certificates, leaves, and terminations), through records and controls, arranging employee allocations to cover absences in sectors, aiming for proper handling; * Perform monthly accounting, including document collection and data input into the system, and supervise the completion and organization of time sheets; * Develop employee retention and/or reallocation strategies, reducing turnover and absenteeism in contracts; * Be responsible for controlling employee documents and records (P GR , PCMSO, CIPA, product data sheets, technical records, employment documentation), according to occupational safety standards and current legislation; * Manage people, handle conflicts, and ensure synergy among teams under your responsibility; * Assist in the implementation of new contracts nationwide, as needed or requested hierarchically, conducting trainings and allocating new teams, assessing client needs and distributing routines to meet expectations, ensuring excellence in services provided; * Attend hearings as a legal representative, representing the company in judicial and administrative proceedings, if requested by the legal department; * Perform related duties according to your competencies, upon request from higher management.### **ADDITIONAL INFORMATION** **Contract:** CLT