SUPERVISOR 1

Description

Job Summary: Professional to supervise teams and service contracts, manage operational processes, handle budgets and training, and ensure excellence in activity execution. Key Highlights: 1. Supervise teams and service contracts 2. Manage operational processes and schedules 3. Develop leadership and administer costs ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE ELIGIBLE FOR PERSONS WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* * Work under direct supervision, receiving guidance throughout all activity phases, requiring sufficient training and experience to perform the simpler tasks associated with the position; * Supervise the team assigned to contracts—fixed or mobile—ensuring they begin their activities properly equipped with appropriate attire, equipment, and required materials, assigning responsibilities and duties for executing operational processes according to established procedures, standards, and protocols; * Monitor mobile teams—including floor treatment, landscaping, and post-construction services—developing schedules and ensuring service delivery meets client requirements and established deadlines; * Conduct site visits, gather data for budgeting, quote necessary materials for service use, negotiate pricing and timelines with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, set priorities, propose solutions to issues, ensuring proper execution of planned activities per operational standards; * Supervise the contract under your management, verifying schedule and routine execution, implementing adjustments and suggestions upon approval by the operations manager and aligned with client needs; * Provide individual or group guidance to employees, assess disciplinary conduct and technical performance, taking appropriate actions per the code of conduct; * Integrate newly promoted or hired leaders by designing and delivering technical and operational training aimed at developing them according to contract requirements; * Support preparation of work schedules and staff rotation, vacation planning, overtime control, recording such information in designated documents and/or spreadsheets, ensuring daily team presence at workstations; * Identify employees with suitable profiles for internal selection processes; * Perform administrative contract activities related to controls, when required; * Ensure scheduled trainings are conducted, informing relevant departments of operational needs, arranging employee release for participation, and guaranteeing correct application of established procedures; * Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to relay information to subordinates; * Ensure the new employee checklist process is carried out per established routine, clarifying disciplinary rules, work instructions, safety regulations, and sector walkthroughs to support adequate onboarding; * Issue descriptive reports regarding site visits and operational progress across contracts; * Conduct inspections at facilities, observing overall cleaning conditions, considering executed routines and schedules, guiding and monitoring Cleaning Supervisors or Team Leaders; * Administer material costs, checking inventory control, placing supply orders, managing expiry dates, monitoring stock quantity and condition to meet contract requirements; * Participate in activities and documentation required for CIPA organization within the contract; * Monitor contract personnel management results (absences, medical certificates, leaves of absence, and terminations) through records and controls, arranging staff allocation to cover absences in departments, aiming for appropriate handling; * Submit monthly financial reports, collect documents, input data into the system, and oversee timekeeping record completion and organization; * Control employee documents and records (PGR, PCMSO, CIPA, product technical sheets, technical records, employment documentation), complying with occupational safety regulations and current legislation; * Support people management, addressing conflict resolution to ensure synergy among teams under your responsibility; * Assist in launching new contracts nationwide, as needed or upon hierarchical request, conducting training and deploying new teams, assessing client requirements and distributing routines to meet expectations and guarantee service excellence; * Attend hearings as company representative (preposto) in judicial and administrative proceedings, if requested by the legal department; * Perform related duties consistent with your competencies, upon request from your immediate supervisor. ### **JOB REQUIREMENTS** * Computer literacy – Microsoft Office Suite; * Knowledge of administrative processes and routines; * Basic understanding of Labor Legislation – CLT; * Ability to develop schedules and work rosters; * Experience in people management and team leadership; * Technical knowledge of hospital hygiene processes; * Ability to prepare descriptive reports. * Familiarity with administration routines for hospital cleaning contracts; * Knowledge of hospital accreditation processes; * Knowledge of waste control; * Ability to create charts, quantitative reports, and electronic spreadsheets; * Basic understanding of inventory control and organization. ### **ADDITIONAL INFORMATION** **Contract:** CLT