Field Support Technician

Description

Job Summary: A professional to provide Level 1 and Level 2 support, perform software, hardware, and printer maintenance and installation, and deliver on-site microcomputing and telecom support. Key Highlights: 1. Provide on-site Level 1 and Level 2 technical support 2. Perform software and hardware maintenance and installation 3. Focus on infrastructure and microcomputing **\*Field Support Technician\*** Employment Type: CLT; Work Model: On-site \- Indefinite Duration; Location: Vicinity of Vitória/Espírito Santo; Monday to Friday \| Business Hours. \***Responsibilities\*:** Level 1 and Level 2 technical support; Support for operating systems and networks; Software, hardware, and printer maintenance and installation; System image creation; On-site microcomputing/telecom/field support for clients. \***Requirements and Qualifications\*:** Knowledge of infrastructure and microcomputing; Knowledge of equipment preparation, system imaging, installation, and configuration; Proficiency in Windows; Must possess a hard drive, laptop, USB flash drive, console cable, and an Android smartphone with internet access; Must own a personal vehicle (car) and hold a valid driver's license; Willingness to travel (minimum one week); Willingness to travel over 300 km. ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Infrastructure, Point-of-Sale (PDV), Hardware, Software ### **Benefits:** Benefits Card, Dental Plan, Health Insurance, Meal Voucher, Food Allowance, Life Insurance, Educational Scholarships ### **Department:** Information Technology