E-commerce Assistant

Description

Job Summary: This role supports e-commerce operations, ensuring smooth online sales processes—from order tracking to after-sales service—for an efficient customer experience. Key Highlights: 1. Support e-commerce and online sales operations. 2. Ensure customer satisfaction and platform management. 3. Dynamic environment focused on challenges and energy. We seek a committed professional eager to make a difference and contribute to strengthening and connecting our brand with customers. The position aims to support e-commerce operations and routines, ensuring the smooth functioning of online sales—from order verification, tracking, and fulfillment to after-sales—while guaranteeing proper platform management and an efficient, satisfying customer experience. If you are driven by challenges and full of energy, this opportunity is for you. **Key Responsibilities** Verify, inspect, and track orders placed on the website; Update banners, promotions, and campaigns on the website; Assist in the order picking and shipping process; Provide customer service (inquiries, exchanges, after-sales); Assist in product listing and updating on the platform; Support inventory control; Ensure orders are processed correctly and within deadlines; **Requirements** Completed high school education. Strong organizational skills and attention to detail. Agility, responsibility regarding deadlines, and effective communication; Proficiency in computer use; **Preferred Qualifications** Experience in e-commerce or administrative routines; Familiarity with online sales platforms; Basic knowledge of logistics and customer service; **Behavioral Competencies** Organization Proactivity Attention to detail Operational agility Determination **We Offer** Salary: BRL 1,800.00; Meal Allowance (BRL 21.00 per day); Performance Bonus; Mobility Allowance (BRL 10.20 per day); Medical and Dental Insurance; Life Insurance. **Location:** Olaria, Vila Velha/ES — On-site (Monday to Saturday, business hours) **Submit your resume** to contato@mavimaaar.com.br Compensation: BRL 1,800.00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Workplace: On-site