Junior Logistics Support Assistant - Administrative

Description

Job Summary: We are seeking a proactive and organized professional to monitor logistics processes, ensuring efficient and high-quality order deliveries to customers. Key Highlights: 1. Tracking delivery processes and resolving logistical issues 2. Monitoring delivery status and managing incidents 3. Acting as an intermediary between customers, carriers, and tax authorities Do you enjoy monitoring processes, solving problems, and ensuring everything reaches the right destination? Then this opportunity may be for **you**! We are looking for a professional to monitor deliveries, ensuring our customers' orders are delivered on time and with quality. **We are looking for someone who:** * Is currently enrolled in an undergraduate program starting from the 2nd semester (Logistics, Administration, or related fields) * Has intermediate Excel skills * Is proactive, organized, and enjoys problem-solving **Location:** Serra – TIMS **Schedule:** Mon–Thu: 7:00 AM–5:00 PM; Fri: 7:00 AM–4:00 PM **Benefits that reflect our culture:** * Sólides Benefits Card (R$22/day, no deduction) * Health and dental plans at no cost to the employee * TotalPass (gyms) * Support from nutritionists, psychologists, and fitness trainers * University partnerships (up to 50% scholarship) * Birthday allowance * Discount club * Pet health plan * SESC card **Your daily responsibilities will include:** ✔ Monitoring delivery status with carriers ✔ Responding promptly to delays or logistical incidents ✔ Tracking reshipments of orders in cases of loss ✔ Acting as an intermediary between customers, carriers, and tax authorities (SEFAZ) ✔ Verifying freight discrepancies and supporting corrections ✔ Managing indemnification processes with carriers