CUSTOMER SERVICE COORDINATOR

Description

Job Summary: Coordinate a team of internal consultants, analyze performance to achieve targets, and monitor performance reports. Key Highlights: 1. Opportunity for Customer Service Coordinator 2. Team leadership focused on achieving KPIs 3. Company with over 5,000 active customers in ES Elson’s Produtos Alimentícios has been operating in the distribution market of the State of Espírito Santo since 1963, offering food, cleaning, and hygiene products, with a primary business focus on delivering high-quality goods and services to consumers at the highest level of excellence, thereby contributing to customer satisfaction and societal well-being in the regions where the company operates. We currently have an opening for a Customer Service Coordinator. Join our team! **Responsibilities and Duties** * Coordinate a team of Internal Consultants serving retail clients, with a focus on achieving KPIs * Analyze consultant performance to meet targets * Analyze key performance indicators * Review and monitor performance reports **Requirements and Qualifications** * Experience in team leadership, preferably internal sales teams * Completed undergraduate degree * Residency in Viana or Cariacica **Additional Information** * Monthly salary range: R$ 2.800,00 to R$ 3.200,00 * Health and Dental Plan (SAMP) * Life Insurance * Transportation Allowance * Incentive programs and award policies * SESC and SENAC partnerships * Product discounts Elson’s Produtos Alimentícios has been operating in the distribution market of the State of Espírito Santo since 1963, offering food, hygiene, and cleaning products, with a primary business focus on delivering high-quality goods and services to consumers at the highest level of excellence, thereby contributing to customer satisfaction and societal well-being in the regions where the company operates. In this regard, the company continuously seeks modernization and service quality improvement, currently holding a prominent position among distributors in Espírito Santo. With over 5.000 active customers, we serve supermarkets, bakeries, self-service stores, grocery stores, restaurants, pharmacies, hospitals, bars, cafeterias, hotels, motels, convenience stores, and various other types of businesses across the entire State of ES.