Job Summary: We are seeking a professional to optimize and direct services between Consulting and Technical Assistance, ensuring customer satisfaction. Key Highlights: 1. Act as a liaison between Service Consultant and Technical Assistance 2. Ensure customer satisfaction through quality and effective management 3. Conduct tests and inspections for vehicle compliance and performance **We seek a professional to act as a liaison between Service Consultant and Technical Assistance, optimizing and directing services in accordance with agreements made with customers, aiming to generate their satisfaction through improved service quality and effective work management.** **If you identify with this position, this could be a great opportunity! Join our team.** * **REQUIREMENTS AND QUALIFICATIONS** Completed high school education Valid driver's license (Class B) Knowledge of vehicle mechanics * **RESPONSIBILITIES AND DUTIES** Perform necessary tests and verifications/inspections to assess services performed on customers' vehicles and their compliance with established standards Conduct test drives on customers' vehicles whenever necessary, preferably along a predefined route, to evaluate the service performed Document any defects or issues identified during inspections, recording them accurately Perform test drives on vehicles to evaluate performance and identify any steering, suspension, or abnormal noise issues Support the preparation of quality reports and analyses of inspections conducted
João Silva
Indeed · HR
João Silva
Indeed · HR
