Description
Job Summary:
Manage the order portfolio, ensuring the WE Wine curation experience and guaranteeing a smooth, excellence-oriented consultative sales process.
Key Highlights:
1. Interface between customers and operations to ensure excellence in consultative sales
2. Analysis of distributor performance and proposal of strategies
3. Integrated collaboration with departments such as Finance, Logistics, and Marketing
Hi there,
If you are communicative, analytical, and passionate about the interface between customers and operations—ensuring that the consultative sales process is smooth, technical, and excellence-driven—this role is for you. The analyst is responsible for managing the order portfolio, ensuring that the WE Wine curation experience is reflected at every commercial stage.
***Key Responsibilities:***
* Input, track, and monitor orders end-to-end, ensuring agreed timelines and commercial terms are met;
* Monitor goals (daily, weekly, monthly), ensuring leadership visibility into results;
* Analyze the performance of the distributor base (active and inactive), proposing activation, retention, and growth strategies;
* Support the structuring and monitoring of incentive campaigns and commercial activities within the channel, ensuring execution of commercial strategies;
* Monitor and analyze performance indicators (KPIs), identifying opportunities and risks, and proposing action plans;
* Maintain updated databases, recording interactions and histories to increasingly personalize customer service and identify upsell opportunities;
* Collaborate integrally with departments such as Finance, Logistics, and Marketing, ensuring seamless handling of channel-related requests.
***What We Expect From You:***
* Bachelor’s degree completed in Business Administration, Commercial Management, Marketing, or related fields;
* Knowledge of commercial metrics (KPIs) and performance analysis;
* Intermediate-level proficiency in Excel and/or Google Sheets;
* Willingness to travel
It would be great if you also have:
* Prior experience in commercial analysis, data analysis, or commercial intelligence;
* Experience with Direct Sales Channels or other sales channels;
* Experience developing management reports;
* Familiarity with BI tools
Minimum Education Level: Bachelor’s Degree
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance/food voucher
* Wellhub/Gympass
* Profit-sharing program (PPR)
* Day off
* Product discount