Description: What we expect from you:* Previous experience in consultative sales or commercial customer service. * Knowledge of CRM software (Kommo, Pipedrive, RD, or similar). * Strong communication skills, empathy, and focus on results. * Organizational skills and basic proficiency in Excel/Office Suite. * Willingness to learn and grow alongside a company expanding nationwide. Your responsibilities:* Handle leads received through CRM and WhatsApp, qualifying opportunities. * Understand customer needs and recommend the best solution (vaccine or treatment). * Follow up on payment processes and appointment scheduling. * Ensure a humanized and welcoming experience in every interaction. * Keep the sales pipeline updated and contribute improvement insights. * Support the commercial team in the Vitória/ES unit to achieve targets. 251024020220896491