**Opportunity: Optical Operator** **Sumaré – SP \| On-site** We are looking for an **Optical Operator** to work at one of the largest optical companies in the world. If you are an optician, have experience in customer service, and enjoy solving problems, this position is for you! **Job Details** -------------------- **Role:** Optical Operator (Technical Support N2\) **Location:** Sumaré – SP **Work Mode:** On-site **Workload:** 44 hours per week **Schedule:** * Mon. to Thu.: 8:00 AM to 6:00 PM * Friday: 8:00 AM to 5:00 PM **Salary:** **R$ 2,724.02** **️** **Responsibilities** --------------------------- * Analyze technical cases at the second level of support (N2\) * Handle requests escalated from the call center * Read and validate ophthalmic prescriptions * Register and track service tickets * Interface with internal departments and prepare reports * Ensure quality and meet deadlines **✅** **Requirements** -------------------- * Mandatory certification as Optician * Experience in customer service (call center, backoffice or support) * Strong written and verbal communication skills * Organized, focused, and detail-oriented **Benefits** -------------- * Meal/food allowance (R$ 18/day) * Transportation voucher * Medical insurance * Dental insurance * Life insurance * TotalPass * Partnerships with SESC, USP Esalq, language schools, and educational institutions Minimum Education: Technical Course * And others * TotalPass * Dental insurance * Medical insurance * Life insurance * Transportation voucher * Meal voucher