Store Operator

Description

Job Summary: Sales and customer service professional responsible for restocking, organization, visual merchandising, and promoting financial products in a welcoming environment. Key Highlights: 1. Cheerful and welcoming environment with opportunities for growth 2. Focus on customer satisfaction and teamwork 3. Values diversity, respect, and ownership mindset **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail** sector with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team dedicated to what they do. At **Caedu**, we believe in an **energetic, welcoming, and opportunity-rich environment for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with strong values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and well-displayed on aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor’s instructions. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are properly processed (hangers, security tags, labels, and pricing) and making necessary adjustments such as relabeling, reissuing labels, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts by assisting in window displays, wall arrangements, and floor compositions, following the manual and supervisor’s guidance to ensure attractive and strategic product presentation. **Promotion and Offering of Financial Products:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—always prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and promptly; assist them in selecting products; and provide clear information about available merchandise and services. **Focus on Satisfaction:** Act with empathy and proactivity, striving to resolve inquiries and support supervisors in addressing situations—ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must Have:** * Completed high school education. * Experience in general sales and customer service. * Basic Office software proficiency. **Additional Information** **What Do We Offer?** Medical Assistance Dental Assistance Transportation Allowance Profit-Sharing Bonus (Per internal policy) Birthday Day Off Discounts on Caedu products Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Path Online Learning Platform **For 50 years, we have transformed fashion retail with style, quality, and accessibility.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e\-commerce platform serving all of Brazil. Here, you’ll find an energetic, welcoming environment full of opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess an ownership mindset, and believe that together we are stronger, **join Caedu!**