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Leitão, 506 - Centro, Mogi Mirim - SP, 13800-002, Brazil","infoId":"6473763727641812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Support Analyst [MOGI-MIRIM]","content":"You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks, assisting users with questions regarding standard market applications, among other duties;\n\n \n\n\n\nResponsibilities:\n\n\n* Identify and resolve potential IT equipment issues, both reactively and proactively;\n* Assess the condition of IT equipment;\n* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including setup and arrangement of equipment;\n* Perform fieldwork to resolve incidents or service requests, or to conduct inspections;\n* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;\n* Identify and resolve problems related to network points;\n* Implement network resource sharing; identify issues in UTP cabling infrastructure;\n* Support physical troubleshooting of LAN, WAN, and WLAN in a heterogeneous environment containing hubs and switches;\n* Install, replace, and substitute defective IT equipment and parts provided and funded by the CONTRACTOR, provided such equipment is outside warranty coverage.\n* Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, as well as any other O.S.;\n* Configure and install software on computers, notebooks, and tablets;\n* Remove previous versions and configure the new virtual environment (formatting) as defined by the CONTRACTOR;\n* Reconfigure existing equipment and software;\n* Install and configure workstations and printers;\n* Support basic operations on computers, printers, peripherals, and accessories at the respective DE (Department/Division) and its UEs (Units);\n* Install network interface cards and update drivers;\n* Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR);\n* Perform data loading, purging, and transfer across storage media;\n* Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others;\n* Identify and resolve technical problems, failures, and non-conformities presented by computer resources (hardware and software) in use or during integration;\n* Assist School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties.\n\n \n\n\n\nRequirements\n\n\n* Completed undergraduate degree;\n* Experience in IT support, both remote and on-site;\n* Willingness to use personal vehicle","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765762791000","seoName":"it-support-analyst-mogi-mirim","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-network-sys-admin/it-support-analyst-mogi-mirim-6473763727641812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0b6b4018-03d9-4da2-af31-58885e0eee5e","sid":"4acb5a47-ac97-4071-896c-63f3beb802dd"},"attrParams":{"summary":null,"highLight":["Remote and on-site IT support","Installation and configuration of computer resources","Experience with LAN, WAN, and security"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mogi Mirim,São Paulo","unit":null}]},"addDate":1765762791221,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Cel. João Leme, 786 - Centro, Bragança Paulista - SP, 12900-002, Brazil","infoId":"6469982306790512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"10452896 - JUNIOR INFRASTRUCTURE ANALYST","content":"We are **Quality Digital**! Learn more about us:\n\n* **A phrase that defines us** \\- We are IT solutions specialists and passionate about innovation!\n* **To infinity and beyond** \\- We are *\\#borderless*. Our team is spread across Brazil and the world.\n* **Our culture** \\- Even though we’re remote, we’re united. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news!\n* **We embrace diversity** \\- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment—valuing and promoting plurality. Therefore, **there’s room here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability.\n* **Our goal** \\- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey?\n\n \n\n \n\n**Responsibilities and duties** **What we’re looking for:**\n\nA proactive professional focused on continuous improvement to join our Infrastructure team.\n\n **Your day-to-day responsibilities will include:**\n\n* Managing and providing support for the company’s infrastructure, with emphasis on Windows and Linux servers, routing, networking, DNS, DHCP, file servers, Active Directory, Intune, HTTP, FTP, VMware virtualization, Office 365, Azure Cloud, antivirus, etc.;\n* Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.);\n* Creating documentation for operational procedures;\n* Producing metrics and reports on processes;\n* Creating and maintaining user and group accounts to assign access privileges;\n* Proposing process optimization projects that improve corporate services;\n* Firewall rules, security policies, and sharing protocols;\n* Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.);\n\n **Requirements and qualifications** \n\n* Currently pursuing or having completed a bachelor’s degree;\n* Knowledge of Windows Server, Linux, and server hardware;\n* Knowledge of VMware virtualization and cloud platforms;\n* Basic knowledge of System Center, Intune, storage systems, routers, and switches;\n* Understanding of networking concepts and protocols, cabling (fiber optics, UTP, etc.)\n\n **Preferred qualifications**\n\n* Certifications in Windows Server and/or Office 365;\n* Knowledge of System Center.\n\n **Working hours**\n\n* 8:00 AM – 5:00 PM, Monday to Friday, in Bragança Paulista – SP.\n\n **NOTE:** Hey! 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6452572780620912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-level Support Analyst - Field Service (1)","content":"Description:\nMandatory:\n\n* Bachelor's degree in IT-related fields;\n* Experience in on-site user support (Field Service);\n* Experience in equipment installation and maintenance;\n* Knowledge of hardware, Windows operating systems, MS Office and general software;\n* Experience using incident management tools. 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6452320673152312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Support Analyst","content":"**Requirements / Required Knowledge:**\n\n* Maintain the technology park (hardware and software) by providing technical support to users on-site and remotely.\n* Keep equipment and peripheral inventories up to date.\n* Receive, analyze, register, and resolve incidents and service requests.\n* Create and maintain updated technical documentation and procedures for the area.\n* Install, configure, and resolve computer incidents (desktops and laptops).\n* Install and resolve factory equipment incidents (scanners, scales, thermal printers).\n* Open external tickets related to outsourced IT services and warranty services with manufacturers.\n* Install and configure systems.\n* Install, configure, and resolve videoconferencing equipment incidents.\n* Install, configure, and resolve smartphone incidents.\n* Install, configure, and resolve Wi-Fi antennas and network incidents.\n* Act as the local focal point for the Infrastructure team when on-site support is needed at facilities.\n\n**Required Knowledge:**\n\n* Experience in **microcomputer support (general infrastructure, hardware and software support, user support).**\n* Completed or ongoing Bachelor's degree in Information Technology.\n* Experience with IT maturity frameworks: ITIL, COBIT.\n* **Advanced English** for conversation, which will be essential.\n\n**Additional Information:**\n\n* Work location: Sumaré - SP.\n\n \n\nMinimum Education Level: Bachelor's Degree \n\n \n\nDesired Education: Information Technology, Bachelor's Degree","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764087553000","seoName":"bilingual-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-network-sys-admin/bilingual-support-analyst-6452320673152312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8bf48fc6-39df-48e5-9621-e9f36ce9e945","sid":"4acb5a47-ac97-4071-896c-63f3beb802dd"},"attrParams":{"summary":null,"highLight":["Bilingual support role","ITIL and COBIT knowledge required","Install and configure IT systems"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1764087552589,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Requires experience with ITSM tools, system \ninstallation and configuration, security practices, as well as knowledge of networking, printer troubleshooting, and familiarity with ITIL.\nDESIRABLE KNOWLEDGE:\nAbility to receive, register, classify, and prioritize user requests.\n Competence in taking effective actions to resolve incidents and service requests, as well as answering general inquiries.\n Performs data collection of medium or low complexity under guidance.\n Writes and documents ideas and solutions clearly and comprehensibly / Ticket Classification \n Familiarity with operating systems \n Ability to diagnose and resolve hardware issues on workstations and peripheral devices.\n Experience with ITSM tools to log and track requests.\n Basic knowledge of networks (TCP/IP, DNS, DHCP, Firewall, Proxy, Gateway)\n Ability to install, configure, and update applications and systems.\n Knowledge of security practices, such as antivirus, firewalls, and password management.\n Ability to resolve issues related to specific software used by the organization (e.g., office suites, ERP systems).\nKnowledge in printer troubleshooting\n Knowledge in AI \n Basic English skills \n Basic knowledge of ITIL Foundation Ability to manage and optimize cloud environments (AWS, Microsoft Azure, Google Cloud Platform), including service migration and cloud resource administration to ensure efficiency and security\nProficient in using and configuring monitoring tools such as Zabbix, Nagios, and SolarWinds for effective infrastructure management, with the ability to proactively identify and resolve performance issues.\n \n\nMinimum Education: Technical Course \n\n \n\nDesired Qualification:* Computer Science, Technical Course\n\n\nLanguages:* English (Basic)\n\n \n\n* Meal Allowance / Food Voucher\n* Transportation Allowance\n* Sul América Medical Plan (Optional)\n* Life Insurance - MetLife\n* Total Pass","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758709046000","seoName":"junior-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-network-sys-admin/junior-support-analyst-6382299873305712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7eca1497-0768-40da-b40d-7f10617dd43f","sid":"4acb5a47-ac97-4071-896c-63f3beb802dd"},"attrParams":{"summary":null,"highLight":["Technical support and incident resolution","Knowledge of ITIL and networks","Familiarity with monitoring tools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mogi Mirim,São Paulo","unit":null}]},"addDate":1758617177601,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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If you have experience in **on-site technical support** and are seeking a challenge to work in the field, ensuring equipment operates properly and users are satisfied, this is your opportunity.\n\n\nYou will be essential in ensuring excellence in technical support and IT compliance across our units, acting with autonomy and proactivity to solve problems and suggest improvements.\n\n **Responsibilities and duties** \n\n* **Respond** to technical service requests on site, visiting users for **diagnosis and maintenance** of systems, software, desktops, monitors, printers, notebooks, mobile devices, and others.\n* **Perform** image deployment and **preparation** of equipment for use.\n* **Ensure** adherence to internal processes and proper documentation of all activities performed.\n* **Evaluate** users' equipment requests, identifying their actual needs.\n* **Provide** on-site support and **basic training** to users.\n* **Verify** IT **compliance** in units, promoting proactive actions to resolve issues (such as cable organization) and proposing improvements.\n* **Ensure** timely response within established deadlines.\n* **Contribute** to the continuous update of the knowledge base and to the training of the *service desk*.\n* **Support** network, telecom, and infrastructure teams on site (*hands and eyes*) whenever necessary.\n* **Assist** management in project execution and other diverse needs.\n\n \n\n**Requirements and qualifications** **Mandatory:**\n\n* Completed bachelor's degree in IT-related fields;\n* Experience in **on-site (Field Service)** user support.\n* Experience in **equipment maintenance and installation**.\n* Knowledge of **hardware**, **Windows** operating systems, **MS Office**, and general software.\n* Experience using **ticketing management tools**. **ServiceNOW** is a plus.\n* Basic knowledge of **networks**.\n\n **Desirable:**\n\n* Proactivity and autonomy to solve problems in the field.\n* Good communication and organizational skills.\n* Flexibility and availability for travel.\n* Ability to work in a team and collaborate.\n\n \n\n**Additional information** **Working hours:**\n\n\n5X2, from 08:00 to 18:00\n\n **Unit:**\n\n\nHospital Renascença Campinas \\| Hapvida NotreDame Intermédica \\- Av. Barão de Itapura, 1444 \\- Jardim Guanabara, Campinas \\- SP\n\n **What we offer?**\n\n \n\n* Meal allowance;\n* On-site meal;\n* Transportation voucher;\n* Medical assistance;\n* Dental assistance;\n* Pharmacy discount plan;\n* Life insurance;\n* Childcare allowance;\n* Totalpass;\n* Corporate University;\n* Interclube (discount program).\n\n **THE LARGEST SUPPLEMENTARY HEALTHCARE SYSTEM IN BRAZIL!**\n\n **For 80 years, we've delivered our best to fulfill our mission of providing integrated, high-quality, and accessible healthcare to generations of Brazilians. We seriously, responsibly, and ethically care for people’s well-being, combining best practices to offer accessible, high-quality healthcare to the Brazilian population.**\n\n **DIVERSITY**\n\n **We are committed to promoting diversity and inclusion in the workplace. Our goals are based on creating an environment free from prejudice, discrimination, moral and sexual harassment, disrespect, injustice, or offensive behaviors. Furthermore, we strive to create an environment where everyone feels safe expressing their true selves, with equal and equitable opportunities.**\n\n **We encourage applications from all individuals who align with our commitment to diversity and our mission of making quality healthcare accessible to Brazilians.**\n\n **Interested?**\n\n **Then come and be Hapvida!**\n\n **\\#OurStoryStartsNow!**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761140143000","seoName":"analista-de-suporte-pleno-field-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-network-sys-admin/analista-de-suporte-pleno-field-service-6414593836262512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d0314959-13b7-4f44-a4d3-21b88a053001","sid":"4acb5a47-ac97-4071-896c-63f3beb802dd"},"attrParams":{"summary":null,"highLight":["On-site technical support in the field","Equipment maintenance and installation","Knowledge of Windows and networks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1761140143458,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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They are our **Way of Being**.\n\n **Institutional Values \\- COCRIAR:**\n\n**C**ollaboration\n\n**O**rientation to customer\n\n**C**onfidence\n\n**R**espect\n\n**I**nnovation\n\n**A**gility\n\n**R**esults\n\n \n\nBased on our Way of Being, we define the competencies and behaviors that reflect, in practice, our **Way of Doing** \\- Leadership and Influence Capacity, Integration and Cooperation, Active Listening, Ethics and Integrity, Emotional Intelligence, Curiosity and Learning, Digital Thinking, Systemic Thinking, Resilience and Flexibility, Planning and Time Management, Value Generation, Data\\-Driven Decision Making\n\n \n\nDo you identify with our **Way of Being and Doing**? Then come **COCRIAR** with us by joining our team as an **Infrastructure and Cloud Analyst III**!\n\n **What will be your day\\-to\\-day challenges:**\n\n* Sustain solutions during MVP and Pilot phases;\n* Implement, manage, and monitor IT services;\n* Define architecture standards together with the systems team;\n* Actively participate in analysis, research, selection, and planning of software and hardware.\n\n **We're looking for someone with:**\n\n* Completed undergraduate degree in IT or related fields, with experience in R&D activities related to the project; or ongoing Master's degree; or specialization certification;\n* Cloud computing (AWS, OCI, or Azure);\n* Linux Operating System;\n* Experience with CKAN tool: installation, customization, and management;\n* Experience implementing CI/CD;\n* Code versioning;\n* Container services (Kubernetes, Docker);\n* Agile methodologies.\n\n**It would be great if you have:**\n\n* Knowledge of data vocabulary: DCAT, DCAT\\-AP, DCAT\\- \n\nBR, W3C, and Schema.org;\n* Knowledge of the Federal Government's National Open Data Catalog.\n\n **CPQD offers:**\n\n* Childcare or babysitter allowance;\n* Unimed medical assistance;\n* Uniodonto dental care;\n* Vidalink medication benefit;\n* Pet health plan Guapeco;\n* Meal/food voucher;\n* Life insurance;\n* Holiday bonus above market standard;\n* Private pension plan;\n* WellHub;\n* Shuttle service;\n* Free parking;\n* Payroll-deductible loan;\n* Birthday month day off;\n* Holiday bridge days;\n* Citizen Company: extended maternity and paternity leave;\n* Post\\-Graduation support program;\n* Partnerships and agreements: facilitating options in health, leisure, culture, and education;\n* Internal programs: focused on development and well-being.\n\n \n\nWe are proud of who we are and believe this stems from our **diversity**!\n\n\nTherefore, we invest in our Diversity, Equity \\& Inclusion program: **CPQD\\+**, strengthening our practices for equal opportunities regardless of race, gender, age, religion, disability, or sexual orientation, and reaffirm our commitment to leveraging differences to foster an innovative, sustainable, and safe environment where everyone can reach their full potential.\n\n\nJoin our team and Connect to the New.\n\n\n\\#ConnectToTheNew \\#Diversity \\#Technology \\#CPQD","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758709046000","seoName":"infrastructure-and-cloud-analyst-iii","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-network-sys-admin/infrastructure-and-cloud-analyst-iii-6382299876390712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c03820ff-fafd-4635-92ab-cb59163c97f7","sid":"4acb5a47-ac97-4071-896c-63f3beb802dd"},"attrParams":{"summary":null,"highLight":["Sustain solutions in MVP and Pilot phases","Implement and manage IT services","Define architecture standards"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1758617177842,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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The role will be hybrid, focusing on serving clients in the Campinas region.\n\n*If you are passionate about technology, at the beginning of your career, and seeking practical development and continuous learning, this opportunity is for you!*\n\n**Your main responsibilities:**\n\nProviding technical support to users (on-site and remote), guiding and resolving IT infrastructure issues.\n\nPreventive and corrective maintenance of workstations and peripherals.\n\nInstallation, updating, and maintenance of Windows operating systems.\n\nSupport in the implementation and operation of corporate antivirus solutions.\n\nAssistance with network configurations (domain, workgroup, IP addressing, DNS, etc.).\n\nInstallation and configuration of local and network printers.\n\nSupport in managing and providing basic assistance with the Microsoft 365 portal (users, passwords, licensing).\n\nAssistance in monitoring and analyzing workstation performance.\n\nSupport for configuring and validating VPN connections.\n\nHelp with organizing and controlling access inventories and software licenses.\n\n**Requirements:**\n\nPractical knowledge of Windows environments;\n\nBasic understanding of networks, information security, and antivirus;\n\nFamiliarity with remote access tools (AnyDesk, RDP, etc.);\n\nTechnical English for reading;\n\nValid driver's license (Category B) and personal vehicle;\n\nAvailability for hybrid work between Aptus and client locations between Santo Antonio de Posse and Vinhedo.\n\nGood communication skills, proactivity, and willingness to learn!\n\n**Salary - negotiable.**\n\n**What we offer?**\n\n\\- Compensation: Market-competitive salary (CLT).\n\n\\- Health Plan: Partial coverage for you, your spouse, and children under 18 years old.\n\n\\- Flexible Meal Voucher: Monthly credit on a benefits card allowing you to choose where to spend it.\n\n\\- Birthday Day Off: Celebrate your special day with a day off during your birthday month.\n\n**\\-** Annual Profit Sharing (PLR): Participation in company profits and results.\n\n\\- Education Support: Access to an online course platform to enhance your skills.\n\n\\- Work Equipment: We provide all necessary equipment for you to perform your duties excellently.\n\n**Work location:**\n\nHybrid mode. 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Network Sys Admin in Serra Negra
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Network Sys Admin
Serra Negra
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Location:Serra Negra
Category:Network Sys Admin
Mid-Level Infrastructure Analyst64858373167235120
Indeed
Mid-Level Infrastructure Analyst
**Responsibilities:** * Responsible for infrastructure and information security projects, from planning through execution. * Develop and maintain technical documentation. * Implement and maintain information security solutions, including anti-spam, antivirus EDR Defender, Fortinet firewalls, and Active Directory. * Ensure environment connectivity, with a focus on Cisco technologies. * Configure and manage Microsoft environments (Office 365 ADM, EntraID, MDM Intune, SharePoint). * Manage vendors and partners, ensuring quality, productivity, security, and technological innovation. * Contribute to information security by leading initiatives such as vulnerability management and mitigation, phishing campaigns, patch application, penetration testing, and hardening in collaboration with vendors. * Manage observability tools (Zabbix/Grafana). **Requirements:** * Completed bachelor’s degree in Computer Networks, Computer Engineering, or related fields; postgraduate studies or an MBA are advantageous. **Specific Knowledge:** * Familiarity with ISO 27001/27002 standards and LGPD. * Experience with security policies, phishing campaigns, SIEM, and SOC. * Vulnerability management, patching, DLP, and hardening. * Firewall configuration, preferably Fortinet. * Antivirus, EDR, and antispam administration, preferably Microsoft Defender. * Switch and wireless configuration, preferably Cisco. * Network administration: TCP/IP, DNS, DHCP, VPN, routing protocols. * Management of Microsoft environments: Office 365 ADM, AD, EntraID, MDM Intune, SharePoint. * Experience with virtualized environments running Windows Server 2022–2025 and Linux/Debian. * Observability tools (Zabbix/Grafana). * Experience with ITSM, preferably GLPI. * Asset management: hardware, software, and licenses.
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Negotiable Salary
10452896 - Junior Infrastructure Analyst64858372750465121
Indeed
10452896 - Junior Infrastructure Analyst
Description: * Bachelor's degree in progress or completed; * Knowledge of Windows Server, Linux, and server hardware; * Knowledge of VMware virtualization and cloud environments; * Basic knowledge of System Center, Intune, storage systems, routers, and switches; * Understanding of networking concepts and protocols, cabling (fiber optics, UTP, etc.) Preferred Qualifications: * Certifications in Windows Server and/or Office 365 * Knowledge of System Center Work Schedule: * 8:00 AM – 5:00 PM, Monday to Friday, in Bragança Paulista – SP NOTE: Hey! Even if you don’t meet all the requirements for this position, we encourage you to apply anyway! We’ll carefully review your profile considering all your qualifications. What We’re Looking For: A proactive professional focused on continuous improvement to join our Infrastructure team. Your Day-to-Day Responsibilities: * Administer and provide support for the company’s infrastructure, with emphasis on Windows and Linux servers, routing, networking, DNS, DHCP, file servers, Active Directory, Intune, HTTP, FTP, VMware virtualization, Office 365, Azure Cloud, antivirus, etc.; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); * Develop operational procedure documentation; * Generate metrics and reports on processes; * Create and maintain user and group accounts to assign access privileges; * Propose process optimization projects that improve corporate services; * Firewall rules, security policies, and sharing protocols; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); 2512190202551907768
R. Cel. João Leme, 786 - Centro, Bragança Paulista - SP, 12900-002, Brazil
Negotiable Salary
Junior Infrastructure Analyst64844627880193122
Indeed
Junior Infrastructure Analyst
Somnis is assisting **Edge Connection in hiring a Junior Infrastructure Analyst**, responsible for ensuring the availability and performance of corporate platforms. You will provide support and administration for critical environments, including VMware clusters, Veeam backup servers, Active Directory, and Microsoft 365. **Requirements:** * Local support for VMware clusters: troubleshooting, maintenance, and configuration adjustments. * Administration of Veeam servers: monitoring backup jobs, generating reports, and managing retention policies. * Active Directory management: users, groups, GPOs, and Microsoft 365 accounts. * Support for Veeam clients on workstations and servers. * Participation in system upgrades, documentation, and continuous process improvement. * Collaboration with other IT teams to ensure service availability. * Basic knowledge of VMware virtualization (vSphere, ESXi). * Experience with Veeam backup solutions (configuration and monitoring). * Active Directory administration (users, groups, GPOs). * Familiarity with Microsoft 365/O365 (accounts, licenses). * Strong communication skills and ability to work effectively in a team. **Desirable:** * Experience with cloud virtualization environments (AWS, Azure) — competitive advantage. * VMware (VCP, VCE) or Veeam certifications — knowledge differentiator. * Scripting knowledge (PowerShell, Bash) — for task automation. * Experience in server migration projects — planning capability. * Knowledge of security policies and compliance — alignment with corporate standards. **Employment type: CLT** **Salary: BRL 3,000.00** **Working hours: Monday to Friday, from 09:00 to 18:00 — with a 1-hour lunch break.** Job type: Full-time CLT Compensation: BRL 2,500.00 – BRL 3,000.00 per month Benefits: * Meal voucher * Transportation voucher Selection questions: * Do you have hands-on experience with VMware (vSphere/ESXi)? * Have you worked with Veeam Backup & Replication (job configuration or monitoring)? * Do you have experience administering Active Directory (users, groups, and GPOs)? * Have you administered Microsoft 365 (O365) accounts and licenses? * Do you hold certifications or have experience with cloud environments (AWS or Azure)? * Are you available to work 100% on-site in Campinas/SP? * Is your salary expectation aligned with the offered range (BRL 2,500 – BRL 3,000)? Work location: On-site
R. Ari Coelho, 394 - Lot. Alphaville Campinas, Campinas - SP, 13098-410, Brazil
R$2,500-3,000/month
IT Support Analyst [Bragança Paulista]64843748136449123
Indeed
IT Support Analyst [Bragança Paulista]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Detect and resolve, both reactively and preventively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment; * Perform on-site activities to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network points; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside its warranty period. * Install, update, and configure antivirus security systems and supported operating systems (OS), currently Windows and Chrome OS, as well as any other OS; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department) of assignment and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve technical problems, failures, and non-conformities exhibited by computing resources (hardware and software) either in use or during integration; * Assist School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties. Requirements * Completed undergraduate degree; * Experience in remote and on-site IT support.
R. Cel. João Leme, 786 - Centro, Bragança Paulista - SP, 12900-002, Brazil
Negotiable Salary
IT Support Analyst [MOGI-GUACU]64737637196291124
Indeed
IT Support Analyst [MOGI-GUACU]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve, both reactively and proactively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including setup and arrangement of equipment; * Perform on-site interventions to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network connection points; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and components provided and funded by the CONTRACTOR, provided such equipment is outside its warranty period. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) as defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department/Division) and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions including: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve problems, failures, and technical non-conformities affecting deployed or newly integrated computing resources (hardware and software); * Assist School Units in identifying, describing, and managing the warranty claim process with equipment or service providers under active warranty. Requirements * Completed undergraduate degree; * Experience in remote and on-site IT support; * Willingness to use personal vehicle.
Praça Rui Barbosa, 71 - Centro, Mogi Guaçu - SP, 13840-029, Brazil
Negotiable Salary
IT Support Analyst [MOGI-MIRIM]64737637276418125
Indeed
IT Support Analyst [MOGI-MIRIM]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks, assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve potential IT equipment issues, both reactively and proactively; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including setup and arrangement of equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve problems related to network points; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support physical troubleshooting of LAN, WAN, and WLAN in a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and parts provided and funded by the CONTRACTOR, provided such equipment is outside warranty coverage. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, as well as any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) as defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations on computers, printers, peripherals, and accessories at the respective DE (Department/Division) and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve technical problems, failures, and non-conformities presented by computer resources (hardware and software) in use or during integration; * Assist School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties. Requirements * Completed undergraduate degree; * Experience in IT support, both remote and on-site; * Willingness to use personal vehicle
R. Cel. Leitão, 506 - Centro, Mogi Mirim - SP, 13800-002, Brazil
Negotiable Salary
10452896 - JUNIOR INFRASTRUCTURE ANALYST64699823067905126
Indeed
10452896 - JUNIOR INFRASTRUCTURE ANALYST
We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and the world. * **Our culture** \- Even though we’re remote, we’re united. We hold ceremonies to stay closer, share knowledge, and keep up with our company’s latest news! * **We embrace diversity** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment—valuing and promoting plurality. Therefore, **there’s room here for everyone**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients’ businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and duties** **What we’re looking for:** A proactive professional focused on continuous improvement to join our Infrastructure team. **Your day-to-day responsibilities will include:** * Managing and providing support for the company’s infrastructure, with emphasis on Windows and Linux servers, routing, networking, DNS, DHCP, file servers, Active Directory, Intune, HTTP, FTP, VMware virtualization, Office 365, Azure Cloud, antivirus, etc.; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); * Creating documentation for operational procedures; * Producing metrics and reports on processes; * Creating and maintaining user and group accounts to assign access privileges; * Proposing process optimization projects that improve corporate services; * Firewall rules, security policies, and sharing protocols; * Physical and logical network configuration (TCP/IP, IP ranges, subnets/masks, gateways, routing, network topology, etc.); **Requirements and qualifications** * Currently pursuing or having completed a bachelor’s degree; * Knowledge of Windows Server, Linux, and server hardware; * Knowledge of VMware virtualization and cloud platforms; * Basic knowledge of System Center, Intune, storage systems, routers, and switches; * Understanding of networking concepts and protocols, cabling (fiber optics, UTP, etc.) **Preferred qualifications** * Certifications in Windows Server and/or Office 365; * Knowledge of System Center. **Working hours** * 8:00 AM – 5:00 PM, Monday to Friday, in Bragança Paulista – SP. **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply! We’ll carefully assess your profile considering all your qualifications. **Additional information** **What you’ll find here:** * An environment conducive to **learning** and **professional growth**; * **Performance evaluations** and **feedback**, aimed at the continuous development of our people; * **Meal and/or food allowance**, for grocery shopping and meals; * **Medical and dental insurance**, so you and your family can stay healthy; * **Pharmacy partnership**, offering discounts on medications; * **Childcare assistance**, according to current policy; * **Gym membership program**, to encourage regular exercise; * **SESC partnership**, offering varied cultural and leisure activities; * **Partnerships for education**, including language learning, technology training, and online course platforms; * **Payroll-deductible loans**, with attractive interest rates + financial education program; * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more; * **Employee referral program**, with opportunities for rewards and bonuses; * **Group life insurance**. Here, stories never run short! So, how about grabbing your cup of coffee, tea, juice, or favorite beverage—and learning more about us, falling in love with what we do, exploring our open positions, and joining this ever-growing team?
R. Cel. João Leme, 786 - Centro, Bragança Paulista - SP, 12900-002, Brazil
Negotiable Salary
IT Support Analyst [Amapro]64595787191683127
Indeed
IT Support Analyst [Amapro]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems and their derivatives (versions, releases, and corrections), as well as handling communication networks, supporting users with questions regarding standard market applications, among others; Responsibilities: * Detect and resolve, in a corrective and preventive manner, potential issues in IT equipment; * Verify the condition of IT equipment; * Support the CONTRACTOR's users during in-person meetings, teleconferences, and videoconferences by organizing and setting up equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Fabricate network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve issues related to network points; * Implement sharing of network resources; identify problems in UTP cabling infrastructure; * Support troubleshooting of physical issues in LAN, WAN, and WLAN within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute IT equipment and defective parts provided and funded by the CONTRACTOR, provided such equipment is out of warranty; * Install, update, and configure Antivirus security systems and supported Operating Systems (O.S.)—currently Windows and Chrome—and any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the contractor; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations on computers, printers, peripherals, and accessories within the respective DE allocation and its UEs; * Install network cards and update drivers; * Replace computer supplies such as ink cartridges and toner (provided by the CONTRACTOR); * Perform data loading, purging, and transfer on storage media; * Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve problems, failures, and technical non-conformities presented by computing resources (hardware and software) in use or during integration; * Assist School Units in identifying, describing, and managing warranty claim processes with equipment or service providers under active warranty Requirements * Completed higher education * Experience in IT support, both remote and on-site. * Availability to use personal vehicle
Praça Monsenhor João Batista Lisboa, 150 - Centro, Amparo - SP, 13900-080, Brazil
Negotiable Salary
Mid-level Support Analyst - Field Service (1)64525727806209128
Indeed
Mid-level Support Analyst - Field Service (1)
Description: Mandatory: * Bachelor's degree in IT-related fields; * Experience in on-site user support (Field Service); * Experience in equipment installation and maintenance; * Knowledge of hardware, Windows operating systems, MS Office and general software; * Experience using incident management tools. ServiceNow is a plus; * Basic networking knowledge. Desirable: * Proactivity and autonomy to solve problems on-site; * Good communication and organizational skills; * Flexibility and availability for travel; * Ability to work in a team and collaborate; * Respond to technical incidents on-site by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices and others; * Perform image deployment and prepare equipment for use; * Ensure compliance with internal processes and proper documentation of all activities performed; * Evaluate users' equipment requests, identifying their actual needs; * Provide on-site user support and basic training; * Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and suggest improvements; * Ensure timely response within established deadlines; * Contribute to the continuous update of the knowledge base and support service desk training; * Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary; * Assist management in project execution and other diverse requirements. 2511120202181802843
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Negotiable Salary
Bilingual Support Analyst64523206731523129
Indeed
Bilingual Support Analyst
**Requirements / Required Knowledge:** * Maintain the technology park (hardware and software) by providing technical support to users on-site and remotely. * Keep equipment and peripheral inventories up to date. * Receive, analyze, register, and resolve incidents and service requests. * Create and maintain updated technical documentation and procedures for the area. * Install, configure, and resolve computer incidents (desktops and laptops). * Install and resolve factory equipment incidents (scanners, scales, thermal printers). * Open external tickets related to outsourced IT services and warranty services with manufacturers. * Install and configure systems. * Install, configure, and resolve videoconferencing equipment incidents. * Install, configure, and resolve smartphone incidents. * Install, configure, and resolve Wi-Fi antennas and network incidents. * Act as the local focal point for the Infrastructure team when on-site support is needed at facilities. **Required Knowledge:** * Experience in **microcomputer support (general infrastructure, hardware and software support, user support).** * Completed or ongoing Bachelor's degree in Information Technology. * Experience with IT maturity frameworks: ITIL, COBIT. * **Advanced English** for conversation, which will be essential. **Additional Information:** * Work location: Sumaré - SP. Minimum Education Level: Bachelor's Degree Desired Education: Information Technology, Bachelor's Degree
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Negotiable Salary
Junior Support Analyst638229987330571210
Indeed
Junior Support Analyst
As a Junior Support Analyst, you will be responsible for providing technical support, recording and prioritizing user requests. You will resolve incidents, diagnose hardware, software, and network issues, and document solutions. Requires experience with ITSM tools, system installation and configuration, security practices, as well as knowledge of networking, printer troubleshooting, and familiarity with ITIL. DESIRABLE KNOWLEDGE: Ability to receive, register, classify, and prioritize user requests. Competence in taking effective actions to resolve incidents and service requests, as well as answering general inquiries. Performs data collection of medium or low complexity under guidance. Writes and documents ideas and solutions clearly and comprehensibly / Ticket Classification Familiarity with operating systems Ability to diagnose and resolve hardware issues on workstations and peripheral devices. Experience with ITSM tools to log and track requests. Basic knowledge of networks (TCP/IP, DNS, DHCP, Firewall, Proxy, Gateway) Ability to install, configure, and update applications and systems. Knowledge of security practices, such as antivirus, firewalls, and password management. Ability to resolve issues related to specific software used by the organization (e.g., office suites, ERP systems). Knowledge in printer troubleshooting Knowledge in AI Basic English skills Basic knowledge of ITIL Foundation Ability to manage and optimize cloud environments (AWS, Microsoft Azure, Google Cloud Platform), including service migration and cloud resource administration to ensure efficiency and security Proficient in using and configuring monitoring tools such as Zabbix, Nagios, and SolarWinds for effective infrastructure management, with the ability to proactively identify and resolve performance issues. Minimum Education: Technical Course Desired Qualification:* Computer Science, Technical Course Languages:* English (Basic) * Meal Allowance / Food Voucher * Transportation Allowance * Sul América Medical Plan (Optional) * Life Insurance - MetLife * Total Pass
R. Cel. Leitão, 506 - Centro, Mogi Mirim - SP, 13800-002, Brazil
Negotiable Salary
Senior Linux Infrastructure Analyst643532210835221211
Indeed
Senior Linux Infrastructure Analyst
Description: For this position, we are looking for talents who have: * Solid experience with Linux operating systems (Red Hat, Oracle Linux, etc.); * Knowledge in automation (Ansible, Shell Script, etc.); * Experience with virtualized and/or cloud environments (VMware, AWS, Azure, OCI, etc.); * Experience managing critical and high-availability environments; * Ability to work in complex corporate environments with multiple stakeholders. You may stand out if you have: * Linux certifications (LPI, RHCE, LFCS, etc.); * Experience in CSC environments or companies with shared IT structures; * Knowledge of ITIL practices and service management; * Knowledge and experience working in SOX environments. In your daily activities, you will focus on: * Defining technical standards and Linux-based infrastructure architectures; * Acting as a technical reference, guiding internal teams and external partners; * Managing vendors and third parties, ensuring service quality and compliance; * Supporting the implementation of scalable, secure, and highly available solutions; * Monitoring and tracking infrastructure service SLAs; * Handling second- and third-level technical support tickets; * Executing and monitoring changes in production and non-production environments; * Contributing to continuous environment improvement by proposing enhancements and innovations. 2510290202531776877
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Negotiable Salary
Senior Infrastructure Analyst641536603738891212
Indeed
Senior Infrastructure Analyst
Description: For this position, we are looking for talents who have: * Advanced knowledge of cloud platforms (Azure, OCI, AWS). * Proficiency in Active Directory, Entra ID, VMware, and Citrix. * Advanced knowledge of Office 365\. * Experience with infrastructure monitoring tools. * Ability to work collaboratively in multidisciplinary environments. * Analytical, proactive, and results-oriented profile. * Experience managing critical and high-availability environments; * Skills to operate in complex corporate environments with multiple stakeholders. You may stand out if you have: * Cloud and Microsoft certifications * Experience in CSC environments or companies with shared IT structures; * Knowledge of ITIL practices and service management. * Knowledge and experience working in SOX environments In your daily responsibilities, you will focus on: * Administering and supporting cloud environments, including Azure, Oracle Cloud Infrastructure (OCI), and Amazon Web Services (AWS). * Managing and maintaining directory services such as Active Directory and Entra ID. * Managing Office 365 products * Administering virtualization environments using VMware and remote access solutions like Citrix. * Implementing and maintaining monitoring systems to ensure infrastructure service availability and performance. * Participating in continuous improvement and digital transformation projects, aligning infrastructure solutions with business needs. * Ensuring the security, compliance, and efficiency of IT environments. 2510160202251753860
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Negotiable Salary
Mid-Level Support Analyst - Field Service641459383626251213
Indeed
Mid-Level Support Analyst - Field Service
We are looking for a **Mid-Level Support Analyst \- Field Service** to join our Information Technology team! If you have experience in **on-site technical support** and are seeking a challenge to work in the field, ensuring equipment operates properly and users are satisfied, this is your opportunity. You will be essential in ensuring excellence in technical support and IT compliance across our units, acting with autonomy and proactivity to solve problems and suggest improvements. **Responsibilities and duties** * **Respond** to technical service requests on site, visiting users for **diagnosis and maintenance** of systems, software, desktops, monitors, printers, notebooks, mobile devices, and others. * **Perform** image deployment and **preparation** of equipment for use. * **Ensure** adherence to internal processes and proper documentation of all activities performed. * **Evaluate** users' equipment requests, identifying their actual needs. * **Provide** on-site support and **basic training** to users. * **Verify** IT **compliance** in units, promoting proactive actions to resolve issues (such as cable organization) and proposing improvements. * **Ensure** timely response within established deadlines. * **Contribute** to the continuous update of the knowledge base and to the training of the *service desk*. * **Support** network, telecom, and infrastructure teams on site (*hands and eyes*) whenever necessary. * **Assist** management in project execution and other diverse needs. **Requirements and qualifications** **Mandatory:** * Completed bachelor's degree in IT-related fields; * Experience in **on-site (Field Service)** user support. * Experience in **equipment maintenance and installation**. * Knowledge of **hardware**, **Windows** operating systems, **MS Office**, and general software. * Experience using **ticketing management tools**. **ServiceNOW** is a plus. * Basic knowledge of **networks**. **Desirable:** * Proactivity and autonomy to solve problems in the field. * Good communication and organizational skills. * Flexibility and availability for travel. * Ability to work in a team and collaborate. **Additional information** **Working hours:** 5X2, from 08:00 to 18:00 **Unit:** Hospital Renascença Campinas \| Hapvida NotreDame Intermédica \- Av. Barão de Itapura, 1444 \- Jardim Guanabara, Campinas \- SP **What we offer?** * Meal allowance; * On-site meal; * Transportation voucher; * Medical assistance; * Dental assistance; * Pharmacy discount plan; * Life insurance; * Childcare allowance; * Totalpass; * Corporate University; * Interclube (discount program). **THE LARGEST SUPPLEMENTARY HEALTHCARE SYSTEM IN BRAZIL!** **For 80 years, we've delivered our best to fulfill our mission of providing integrated, high-quality, and accessible healthcare to generations of Brazilians. We seriously, responsibly, and ethically care for people’s well-being, combining best practices to offer accessible, high-quality healthcare to the Brazilian population.** **DIVERSITY** **We are committed to promoting diversity and inclusion in the workplace. Our goals are based on creating an environment free from prejudice, discrimination, moral and sexual harassment, disrespect, injustice, or offensive behaviors. Furthermore, we strive to create an environment where everyone feels safe expressing their true selves, with equal and equitable opportunities.** **We encourage applications from all individuals who align with our commitment to diversity and our mission of making quality healthcare accessible to Brazilians.** **Interested?** **Then come and be Hapvida!** **\#OurStoryStartsNow!**
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Negotiable Salary
Infrastructure and Cloud Analyst III638229987639071214
Indeed
Infrastructure and Cloud Analyst III
We are a **100% national** organization, passionate about creating Brazilian technology and focused on solutions and innovation. We generate ICT (Information and Communication Technology) solutions applied across various sectors such as telecommunications, agribusiness, finance, utilities, industry, cities, retail, and defense and security services. We believe that through our **Way of Being and Doing**, we will achieve sustainable results, contributing to the development of our people and society. Our values define our essence: who we are, what inspires us, and what makes us unique. They are our **Way of Being**. **Institutional Values \- COCRIAR:** **C**ollaboration **O**rientation to customer **C**onfidence **R**espect **I**nnovation **A**gility **R**esults Based on our Way of Being, we define the competencies and behaviors that reflect, in practice, our **Way of Doing** \- Leadership and Influence Capacity, Integration and Cooperation, Active Listening, Ethics and Integrity, Emotional Intelligence, Curiosity and Learning, Digital Thinking, Systemic Thinking, Resilience and Flexibility, Planning and Time Management, Value Generation, Data\-Driven Decision Making Do you identify with our **Way of Being and Doing**? Then come **COCRIAR** with us by joining our team as an **Infrastructure and Cloud Analyst III**! **What will be your day\-to\-day challenges:** * Sustain solutions during MVP and Pilot phases; * Implement, manage, and monitor IT services; * Define architecture standards together with the systems team; * Actively participate in analysis, research, selection, and planning of software and hardware. **We're looking for someone with:** * Completed undergraduate degree in IT or related fields, with experience in R&D activities related to the project; or ongoing Master's degree; or specialization certification; * Cloud computing (AWS, OCI, or Azure); * Linux Operating System; * Experience with CKAN tool: installation, customization, and management; * Experience implementing CI/CD; * Code versioning; * Container services (Kubernetes, Docker); * Agile methodologies. **It would be great if you have:** * Knowledge of data vocabulary: DCAT, DCAT\-AP, DCAT\- BR, W3C, and Schema.org; * Knowledge of the Federal Government's National Open Data Catalog. **CPQD offers:** * Childcare or babysitter allowance; * Unimed medical assistance; * Uniodonto dental care; * Vidalink medication benefit; * Pet health plan Guapeco; * Meal/food voucher; * Life insurance; * Holiday bonus above market standard; * Private pension plan; * WellHub; * Shuttle service; * Free parking; * Payroll-deductible loan; * Birthday month day off; * Holiday bridge days; * Citizen Company: extended maternity and paternity leave; * Post\-Graduation support program; * Partnerships and agreements: facilitating options in health, leisure, culture, and education; * Internal programs: focused on development and well-being. We are proud of who we are and believe this stems from our **diversity**! Therefore, we invest in our Diversity, Equity \& Inclusion program: **CPQD\+**, strengthening our practices for equal opportunities regardless of race, gender, age, religion, disability, or sexual orientation, and reaffirm our commitment to leveraging differences to foster an innovative, sustainable, and safe environment where everyone can reach their full potential. Join our team and Connect to the New. \#ConnectToTheNew \#Diversity \#Technology \#CPQD
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
Negotiable Salary
Infrastructure Support Analyst - Trainee | Hybrid - Campinas/SP638229984444171215
Indeed
Infrastructure Support Analyst - Trainee | Hybrid - Campinas/SP
With over 40 years of experience in the market, Aptus is a reference in complete and innovative information technology solutions. We are looking for an Infrastructure Support Analyst – Trainee to strengthen our technical team. The role will be hybrid, focusing on serving clients in the Campinas region. *If you are passionate about technology, at the beginning of your career, and seeking practical development and continuous learning, this opportunity is for you!* **Your main responsibilities:** Providing technical support to users (on-site and remote), guiding and resolving IT infrastructure issues. Preventive and corrective maintenance of workstations and peripherals. Installation, updating, and maintenance of Windows operating systems. Support in the implementation and operation of corporate antivirus solutions. Assistance with network configurations (domain, workgroup, IP addressing, DNS, etc.). Installation and configuration of local and network printers. Support in managing and providing basic assistance with the Microsoft 365 portal (users, passwords, licensing). Assistance in monitoring and analyzing workstation performance. Support for configuring and validating VPN connections. Help with organizing and controlling access inventories and software licenses. **Requirements:** Practical knowledge of Windows environments; Basic understanding of networks, information security, and antivirus; Familiarity with remote access tools (AnyDesk, RDP, etc.); Technical English for reading; Valid driver's license (Category B) and personal vehicle; Availability for hybrid work between Aptus and client locations between Santo Antonio de Posse and Vinhedo. Good communication skills, proactivity, and willingness to learn! **Salary - negotiable.** **What we offer?** \- Compensation: Market-competitive salary (CLT). \- Health Plan: Partial coverage for you, your spouse, and children under 18 years old. \- Flexible Meal Voucher: Monthly credit on a benefits card allowing you to choose where to spend it. \- Birthday Day Off: Celebrate your special day with a day off during your birthday month. **\-** Annual Profit Sharing (PLR): Participation in company profits and results. \- Education Support: Access to an online course platform to enhance your skills. \- Work Equipment: We provide all necessary equipment for you to perform your duties excellently. **Work location:** Hybrid mode. Must reside in the Metropolitan Region of Campinas (SP). Possibility of working from home some days per week; Availability for on-site work at client sites in the Campinas/SP region; Visit our website to learn more about Aptus: aptus.com.br. Apply now and join our team! Job type: Full-time CLT Pay: R$2,000.00 - R$2,650.00 per month Benefits: * Medical insurance * Education assistance * Profit sharing * Food allowance * Meal allowance Screening questions: * What is your salary expectation? * Do you have experience in any of the described roles? * Do you have a vehicle and driver's license category B? * In which city do you reside? * Are you available for on-site work at clients in the Campinas region?
R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil
R$2,000-2,650/month
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