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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6496313430745912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"17881-Supervisor BPO","content":"At Hitss, innovation is our fuel, curiosity is our engine, and respect for the customer is our guide. If you are driven by a passion for creating disruptive technological solutions, if you constantly seek challenges that push the boundaries of what is possible, and if you believe putting the customer first is the key to success, then you are in the right place.\n\n \n\nWe want people who stand out, who think outside the box, and who are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is embraced as an opportunity for learning and growth.\n\n \n\nJoin us and become part of a vibrant culture where innovation is fueled by relentless curiosity and where respect for the customer permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology.\n\n \n\nIf you are ready to join a company that believes talent is the key to success, send us your resume and become part of our team.\n\n \n\nWe look forward to meeting you and jointly driving the next generation of technological solutions.\n\n**Come be a Hit!**\n\n **Responsibilities and duties** \n\n* Supervise Quality and Training teams, ensuring activities are executed according to defined standards;\n* Monitor performance indicators (KPIs) related to quality, productivity, and training effectiveness;\n* Develop and implement action plans for continuous improvement of operational processes;\n* Ensure compliance with internal policies, procedures, and standards;\n* Support the development and updating of training materials and operational manuals;\n* Conduct alignment meetings with teams and managers to track results;\n* Serve as escalation point for critical issues related to quality and training;\n* Contribute to a culture of excellence and engagement within operations.\n\n \n\n**Requirements and qualifications** **Required qualifications:**\n\n \n\n* Bachelor’s degree completed (Business Administration, Process Management, Production Engineering, or related fields);\n* Prior experience supervising teams, preferably in BPO operations or customer service areas;\n* Knowledge of quality indicator management and training metrics;\n* Ability to analyze data and prepare managerial reports;\n\n **Desired qualifications:**\n\n \n\n* Postgraduate degree or MBA in Human Resources Management, Quality, or related fields;\n* Certifications in quality methodologies (e.g., Lean Six Sigma, COPC);\n* Experience with BI tools and performance management.\n\n \n\n**Additional information** \n\nWant to learn about all our job openings? Visit our page:\n\n\nHitss – Join Our Team\n\n\nhttps://globalhitss.gupy.io/\n\n **Important: All our positions are open to professionals with disabilities, gender equity, and racial/ethnic diversity.**\n\n \n\nHITSS BRAZIL is a multinational company within the Claro Group, operating for over 30 years in the digital solutions and IT services market across 7 countries. Combining unparalleled experience and specialized expertise, our 5,000 employees are committed to making the new every day. We invest in innovation with integrity and strive to develop inclusive, responsible, and sustainable solutions to serve our employees and customers.\n\n **Through our Diversity and Inclusion pillar, everyone has equal opportunities to build their career.**\n\n\nWe do not discriminate based on gender, religion, race, sexual orientation, social status, or disability.\n\n\nIf you enjoy challenges, trends, agile and innovative processes, this is your place.\n\n \n\nJoin us!","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767524486000","seoName":"17881-supervisor-bpo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-management6/17881-supervisor-bpo-6496313430745912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"39b80810-7727-45f2-97c4-b0edef3c1ddd","sid":"1aa1a7d8-b285-4017-a6f2-f2683175b3b9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1767524486776,"categoryName":"Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4252","location":"R. 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6485896096563412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"[Job-23517] Senior Adobe Experience Manager (AEM) Fullstack Developer, Hybrid Campinas","content":"We are **tech transformation** specialists, uniting human expertise with AI to create scalable tech solutions.\nWith over 8,000 CI\\&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. \n\nWe have a special project with one of our largest international clients in the financial area, which requires you to work at our Campinas office. If you are interested in fully remote positions, please check out our other opportunities at https://jobs.lever.co/ciandt \n\nWe are looking for a Senior Fullstack Developer with experience in AEM, Node, Angular, React, Python or Java to join our team on an innovative and challenging project. **Responsibilities:**\nUnderstand the client’s business problems and pain points.\nWrite high\\-quality software code.\nConduct code reviews.\nHelp solve business issues.\nWork with multidisciplinary teams following an Agile delivery model.\nMentor and empower the team, developing successors.\nBe able to communicate in English, actively participating in meetings and reviewing and writing technical documents in English. **Requirements for this challenge:**\nExperience with creating and maintain AEM components;\nExperience with servlets creation;\nDeep experience in development using Node.js or java for services and APIs.\nAdvanced experience in development using Angular and React for frontend.\nProven experience in development using Python for scripts and automation.\nProven experience in developing automated tests and understanding the concept of the Testing Pyramid.\nStrong understanding of GIT.\nProven experience with Agile methodologies.\nAdvanced English (daily contact with people outside Brazil). **Nice to have:**\nFamiliarity with containerization (Docker/Kubernetes).\nKnowledge of AWS tools. **Important: Availability to work at the** **Campinas** **base.** \n\n\\#LI\\-JM5\n\\#LI\\-AG4\n\\#Mid/senior\n**Our benefits:*** Health and dental insurance\n* Meal and food allowance\n* Childcare assistance\n* Extended paternity leave\n* Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;\n* Profit Sharing and Results Participation (PLR);\n* Life insurance\n* Continuous learning platform (CI\\&T University);\n* Discount club\n* Free online platform dedicated to physical, mental, and overall well\\-being\n* Pregnancy and responsible parenting course\n* Partnerships with online learning platforms\n* Language learning platform\n\n\nAnd many more! \n\nMore details about our benefits here: https://ciandt.com/br/pt\\-br/carreiras \n\nAt CI\\&T, inclusion starts at the first contact. If you are a person with a disability, it is important **to present your assessment during the selection process.** *See which data needs to be included in the report by* *clicking here*.This way, we can ensure the support and accommodations that you deserve. **If you do not yet have the assessment, don't worry: we can support you in obtaining it.** \n\nWe have a dedicated Health and Well\\-being team, inclusion specialists, and affinity groups who will be with you at every stage. 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Our purpose is clear: **Improve healthcare management through technology**!\n\n\nWe are seeking a new Wareliner to join our **Operations** team, who will work **on-site** implementing the **Conecte/W** system—supporting clients, training users, and facilitating continuous improvement of hospital processes.\n\n\n**Your main responsibilities will include:**\n\n\n* Training and supporting users to ensure optimal system usability;\n* Actively analyzing and resolving issues;\n* Suggesting improvements to hospital processes and routines;\n* Analyzing workflows and scenarios for system implementation.\n\n**What we expect from you:**\n\n\n* Technical or higher education degree in **Healthcare** or **Technology**;\n* Experience working in hospitals or in IT;\n* Availability for **frequent travel throughout Brazil**;\n* Driver’s license (Category B);\n* Assertive and didactic communication skills, plus a strong ability to learn.\n\n**Preferred qualifications:**\n\n\n* Experience with software implementation.\n\n**What Wareline offers:**\n\n\n* Flexible VR/VA benefits via CAJU card;\n* Health and dental insurance;\n* Childcare allowance for children up to 5 years old;\n* Life insurance;\n* Profit-sharing program (PLR) based on internal goals;\n* Training and professional development incentive programs;\n* Wellhub;\n* Birthday day off.\n\nIf you’re ready to take on this challenge, **join us!**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766613872000","seoName":"operations-technician-deployment","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-management6/operations-technician-deployment-6484657564365112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"78993206-8de3-4db7-b983-9704f5d555aa","sid":"1aa1a7d8-b285-4017-a6f2-f2683175b3b9"},"attrParams":{"summary":null,"highLight":["Train users on hospital management software","Support continuous improvement of hospital processes","Travel frequently across Brazil"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1766613872216,"categoryName":"Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4252","location":"R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6467095766502612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Head of Support and Customer Success","content":"Description: Apply quickly via email:\n \n\n \n\nRequirements and qualifications:\n* Proven experience in Customer Success, Account Management, or related fields.\n* Demonstrated track record of leading CS teams and managing large accounts.\n* Experience with technology companies, SaaS, or digital products is highly desirable.\n* Advanced English, with excellent oral and written communication skills.\n* Solid knowledge of IT, SaaS tools, integrations, APIs, databases, and digital customer journeys.\n* Familiarity with Customer Success platforms.\n* Ability to analyze data, customer metrics, and executive reports.\n* Knowledge of CS methodologies, customer journey mapping, and engagement frameworks.\n* Bachelor’s degree in Business Administration, Technology, Data, Business Management, or related fields.\n* Postgraduate degree or MBA in Customer Management, Product Management, Business Management, or related areas (preferred).\n\n \n\nDesirable:\n* Excellent public speaking and clear communication skills, capable of leading complex conversations with influence and diplomacy.\n* Genuine empathy, strong listening skills, and deep understanding of customer pain points.\n* Firmness and assertiveness, with the ability to set boundaries and take difficult positions when necessary.\n* Emotional balance: empathizes with customer challenges without becoming overwhelmed, maintaining a technical, solution-oriented approach.\n* Strong presence and poise, pleasant demeanor, articulate expression, and ease in building rapport.\n* Strategic, rapid, and well-founded decision-making ability.\n* Inspirational leadership focused on people and results.\n* Negotiation, influence, and conflict management skills.\n* Systemic thinking and focus on customer experience.\n* Adaptability and critical reasoning in unexpected situations.\n\n \n\nBenefits: Health insurance, Life insurance, Uber | Fuel reimbursement, Gympass, Birthday day off, Psychological support, Quarterly bonus\n\nWorking hours: Monday to Friday, from 8:30 AM to 5:30 PM, with a one-hour lunch break and rest period.\n\nKnowledge:\n\nEducation: Bachelor’s degree — (Organizational Administration / Financial Administration / Communication / Ethics and Citizenship / Prevention and Health / Digital Inclusion (Office Suite) / Corporate Sociology / Corporate Law / Human Resources). — Completed\n\n \n\n2512030202191898195","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765241856000","seoName":"head-of-support-and-cs-customer-success","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-management6/head-of-support-and-cs-customer-success-6467095766502612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"55dca804-fd54-43f1-81b1-8d6a3ce25787","sid":"1aa1a7d8-b285-4017-a6f2-f2683175b3b9"},"attrParams":{"summary":null,"highLight":["Lead CS and major accounts team","Experience in SaaS and advanced IT","Advanced English and excellent communication"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1765241856758,"categoryName":"Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4252","location":"R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6467095753702712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Digital Transformation Manager - IT","content":"**What will you find here at our company?**\n\n\nAn excellent place to work! It’s a joy to know that, for our employees, Ypê is considered an excellent place to work! A friendly environment focused on professional development and trust among teams. Our employees see here the opportunity to grow and make history—whether through our internal recruitment programs, development initiatives, training, or knowledge exchange across all our operations in Brazil. Here, we practice our sense of ownership when we look with pride upon each of our products, our social projects, and the value of our brand. After all, it is 100% Brazilian and built by people who truly believe in the words of its founder: ***“Hard work conquers all!”***.\n\n **Responsibilities and duties** \n\n* Identify technological solutions in the market that can positively and significantly impact performance and business results;\n* Implement identified solutions in collaboration with the Process Management area, Change Management team, and other Business Intelligence areas;\n* Promote initiatives for intelligent use of available data and seek new data required to generate business value;\n* Manage planned/expected goals by comparing initiatives against actual results and making necessary adjustments to achieve targets;\n* Design a technology innovation roadmap based on the above items, surpassing outcomes projected in the Information Technology Master Plan.\n\n \n\n**Requirements and qualifications** \n\n* Bachelor’s degree in Business Administration, Information Technology, or Artificial Intelligence (mandatory);\n* Technical knowledge in process improvement, change management, AI, API Economy, machine learning, and IoT (mandatory);\n* Experience in continuous improvement, strategic planning, and information security;\n* Experience in people management;\n* Willingness to work in Campinas or São Paulo.\n\n **Additional information** **Here’s what we offer:**\n\n* Monthly product basket.\n* Cafeteria: breakfast, lunch, and dinner.\n* Health and dental insurance plans.\n* Cuidar Program: focused on health care and social assistance for you and your family.\n* Meal allowance.\n* Christmas basket at year-end and children’s kit for your kids.\n* Profit-sharing program (PPR).\n* Payroll-deductible loan.\n* Study grant.\n* Educary – Education for youth and adults.\n* Life insurance with coverage up to 24 monthly salaries.\n* Gym benefit (Wellhub).\n\n \n\nIf you possess the experience and competencies listed above, we’re looking for a professional just like you! And if this role isn’t quite right for you, please share it and help make a difference!\n\n ***At Ypê, we value respect and diversity in all its forms and dimensions, recognizing what makes every person unique—including Persons with Disabilities, Race and Ethnicity, Age, Gender, Beliefs, Sexual Orientation, and Gender Identity. Therefore, we invite everyone to participate in our selection processes. \\#EveryoneCounts***\n\n \n\nFounded in 1950, Ypê is a 100% Brazilian company and a leader in the hygiene and cleaning segment, committed for over 70 years to people’s well-being, quality of life, and health.\n\n**Our culture aims to uphold our core values: Care, Honesty, Humility, Disciplined Work, Sense of Ownership, Simplicity, and End-to-End Quality.**\n\nHeadquartered in Amparo, inland São Paulo, Ypê operates five additional manufacturing units in Salto (SP), Anápolis (GO), Goiânia (GO), Simões Filho (BA), and Itapissuma (PE).\n\n\nWe offer a diverse portfolio of products, organized into three categories: home cleaning, laundry care, and personal hygiene.\n\n \n\nWe seek individuals who transform environments, live with optimism, and always strive to do their best—for consumers and for the business. 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6465671554304112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Purchaser","content":"We are looking for a **Purchaser** to strengthen our team and directly contribute to the efficiency of our operations. This is an opportunity for individuals who appreciate an organized routine, work well in teams, and are eager to grow within the field.\n\n \n\nOur culture values autonomy with responsibility, transparent communication, cross-team collaboration, and continuous learning. Here, you will find a welcoming environment with accessible leaders and a supportive team that shares knowledge and celebrates achievements.\n\n \n\nYou will join a committed team working collectively to ensure our procurement processes run swiftly, securely, and in full compliance with quality standards. We provide autonomy, support, and encourage professional development—because we want to see you grow alongside us.\n\n **Responsibilities and Duties** \n\n* Building and maintaining relationships with suppliers\n* Negotiation skills for quotations, ensuring optimal cost-benefit ratios\n* Implementing improvements in the procurement process\n* Maintaining and developing budget spreadsheets\n* Ensuring material or service quality and managing the entire delivery workflow\n\n \n\n**Requirements and Qualifications** \n\n* Completed or ongoing undergraduate degree\n* Experience in negotiation, quotations, purchase orders, and follow-up\n* Knowledge of processes including: contract management, cost reduction, supplier qualification, and procurement performance indicator analysis\n* Intermediate Excel proficiency\n* ERP system experience (e.g., SAP, Totvs, Protheus, Oracle, etc.)\n* Analytical mindset with results-oriented focus\n* Strong communication and negotiation abilities\n* Organizational skills, sense of urgency, and systemic vision\n* Interpersonal relationship skills\n* Proactivity\n\n **Preferred Qualifications:**\n\n* Intermediate English proficiency\n* Experience with import logistics\n\n \n\n**Additional Benefits** \n\n* Meal allowance\n* Transportation allowance or fuel subsidy\n* Birthday bonus\n* TotalPass wellness program\n* Life insurance\n* Unimed health plan after probation period (no monthly fee)\n* Uniodonto dental plan after probation period\n* Pet health plan\n* Partnerships with educational institutions and language schools\n* Career development plan\n\n **Working Hours:** 8:00 AM – 6:00 PM, Monday through Friday\n\n**Work Model:** On-site\n\n**Employment Type:** CLT (Consolidated Labor Laws)\n\n \n\nAt **Maminfo Telecom Solutions**, we believe technology and people advance together. 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6458256891750612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"053728-Internship in IT","content":"**Description:** \n\n**Job Description:** This position is for you! How about being part of this program? 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Join us and shape our field service ecosystem, optimizing business processes, and ensuring technical excellence across our organization.\n\n**Your Responsibilities**\n\n* Project Leadership: Independently manage and deliver complex implementation projects for our SAP\\-integrated Field Service Management system\\-from requirements engineering and solution design to Go\\-Live.\n* Technical System Configuration \\& Assessment: Utilize your expertise in SAP ECC CS and S/4HANA Service to evaluate available configuration options, enhancement frameworks (e.g., ABAP, User Exits, BADIs, RICEFW), and integration touchpoints with external Field Service Management platforms. Collaborate with IT and development teams to translate functional needs into robust technical system configurations, while adhering to established system capabilities and governance frameworks ensuring optimal alignment with business requirements and technical standards.\n* Interface \\& Integration Management: Analyze, design, and optimize interfaces between SAP modules (ECC CS, SD, S/4HANA Service) and third\\-party applications, ensuring robust system communication and data flows (IDOCs).\n* Process Optimization: Analyze and document business processes and technical workflows, focusing on automation, data quality, and system efficiency.\n* Stakeholder Management: Collaborate closely with both business and IT stakeholders, translating business requirements into technical solutions and acting as a technical consultant and change manager.\n* Data Quality \\& Business Intelligence: Develop, maintain, and optimize reporting solutions and analytics, ensuring high data consistency and reliability.\n* Training \\& Support: Deliver technical trainings, create documentation, and provide expert support to users and project teams.\n* Lifecycle Management: Support application lifecycle including 2nd level support.\n\n**Your Profile**\n\n* 4\\-6 years of hands\\-on experience with SAP ECC CS module and ideally SAP S/4HANA Service, including Customizing, technical configuration, and enhancement technologies (e.g., ABAP, BADIs, User Exits).\n* Deep understanding of SAP integration concepts (IDoc, RFC, Web Services, APIs) and experience in connecting SAP with external systems.\n* Proven track record in technical project management especially in IT/business process implementation projects.\n* Strong experience in interface design, data modelling, and system troubleshooting.\n* High attention to detail and passion for data quality.\n\n**Additional Skills:**\n\n* Hands\\-on mentality, high IT affinity and willingness to learn about new IT systems, especially in the field of cloud and mobile applications.\n* Assertive and confident in technical discussions and decision\\-making.\n* Team player with excellent collaboration and communication skills.\n* Willingness to travel internationally, as required.\n* Knowledge in SQL, SAP Field Service Management and Jira considered as a plus\n* Fluent in English (Spanish is a plus)\n\n**Education:**\n\n* University degree in Computer Science, Engineering, Business Informatics, or a related discipline; or equivalent professional experience.\n\n**Our Offer**\n\n\nThere is a lot for you to discover at Fresenius Medical Care, because we have a lot to offer. No matter in which field you are an expert and how much experience you bring with you \\- for your professional future with meaning:\n\n* The opportunity to shape the future of healthcare innovation at a global market leader.\n* A highly collaborative, mission\\-driven, and innovative culture.\n* Global exposure, challenging assignments, and high visibility.\n* A platform to make a tangible impact in advancing health, sustainability, and innovation.\n\n\nAt **Fresenius Medical Care**, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high\\-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—“Creating a future worth living. For patients. Worldwide. Every day.”—we work with purpose and compassion, supported by a global team of over 125,000 employees.\n\n\nWithin our Care Enablement segment, we develop and provide life\\-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6452771240217812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Information Technology Manager","content":"**In partnership with Company, in RMC / Campinas Metropolitan Region (SP), we are looking for:**\n\n **INFORMATION TECHNOLOGY MANAGER** **(experience in Technology and/or Telecommunications companies is desirable)**\n\n* **Bachelor's degree in Information Technology or related fields. Postgraduate degree/specialization in Project Management and/or People Management is desirable;**\n* **Experience in managerial roles within the Technology area, in companies with very high use of technology in their services, preferably in Technology and/or Telecommunications companies;**\n* **Strong leadership skills, effective communication, strategic planning, project management, and deep technical knowledge for innovations and resolution of complex issues;**\n* **Full availability and/or interest in working as a PJ/ Legal Entity (if not currently registered, may open a company after approval);**\n* **Must reside in or have easy access to the Campinas Metropolitan Region and/or be able to relocate quickly.**\n\n **RESPONSIBILITIES:**\n\n* **Manage technological infrastructures, systems, and IT team to ensure company operations are supported and optimized**\n* **Define IT strategies, lead system implementations and developments, ensure information security, and manage department budget.**\n\n \n\n**ADDITIONAL INFORMATION:**\n\n* **PJ position.**\n* **On-site work.**\n* **ATTRACTIVE FIXED COMPENSATION. The amount can be negotiated according to the profile/seniority of the selected candidate.**\n* **Variable compensation (according to criteria established by the Company).**\n* **Annual paid vacation (30 days).**\n* **Annual bonus (40 to 50% of nominal compensation).**\n\n **INTERESTED CANDIDATES, AFTER APPLYING THROUGH OUR WEBSITE, PLEASE ALSO SEND YOUR RESUME TO WHATSAPP (11\\) 97798\\-8066 (Please do not call; send resume only).**\n\n\n \n\nMinimum Education: Postgraduate - Specialization/MBA\n\n\n \n\nProvided in the job description.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764122753000","seoName":"information-technology-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-management6/information-technology-manager-6452771240217812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"35ba6ecb-4119-44fe-9d63-495afd7b8af8","sid":"1aa1a7d8-b285-4017-a6f2-f2683175b3b9"},"attrParams":{"summary":null,"highLight":["Technology infrastructure management","IT leadership and strategies","Fixed and variable compensation"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1764122753142,"categoryName":"Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4252","location":"R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6452669208653012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Operations and Digital Transformation Manager","content":"Description:\nTo be an eligible candidate for this position, you must:\n\n* Hold a completed degree in Computer Engineering, Information Technology, Information Systems, Computer Networks, or related fields; a postgraduate degree or specialization in IT Management, Information Security, or related areas will be an advantage.\n* Minimum of 4 years of experience in technical management or IT operations roles.\n* Advanced knowledge in Infrastructure and Network Management, Cybersecurity, English language, and Systemic Thinking.\n* Expert-level proficiency in ITIL, IT Governance, Service Management, Performance Indicators, Technical and Team Leadership, Decision-Making, Problem Solving, Assertive Communication, and Results Orientation.\n* Manage the Technical Operations and Digital Transformation Department, ensuring excellence in technical operations, support, and service to internal and external customers.\n* Coordinate technical support processes, field support, and help desk operations, ensuring speed, quality, and compliance with deadlines and defined SLAs.\n* Plan, supervise, and optimize corporate IT and network infrastructure, ensuring high availability, stability, and operational security of systems.\n* Implement, maintain, and enhance information security, data protection, and cybersecurity policies and practices, ensuring compliance with LGPD and other applicable regulations.\n* Manage the execution of technical and operational projects under your responsibility, ensuring efficient resource allocation and adherence to established schedules and budgets.\n* Supervise the maintenance and repair of equipment, components, and critical systems, ensuring service continuity and operational reliability.\n* Provide specialized technical support to internal departments and field teams, promoting integration between the company's technical and operational areas.\n* Implement and monitor performance indicators (KPIs) to measure efficiency, availability, customer satisfaction, and service quality.\n* Structure and improve incident, request, and ticket management processes in accordance with ITIL best practices and IT governance standards.\n* Drive digital transformation of internal processes by identifying automation opportunities, system integration, and continuous improvement of operational efficiency.\n* Coordinate technical relationships with suppliers and strategic partners, ensuring compliance with deadlines, quality standards, and contractual performance.\n* Ensure compliance with requirements from regulatory bodies and applicable technical standards (ANATEL, CREA, LGPD, among others).\n* Manage the department’s budget, ensuring cost control, financial predictability, and efficient use of technological resources.\n* Develop and train the technical team through continuous training focused on technological updates, best practices, and a culture of operational excellence.\n* Promote and reinforce the company's mission, vision, and values, monitoring team performance, providing feedback, and supporting employees' professional and behavioral development.\n\n\n \n\n2511130202461865486","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764114781000","seoName":"technical-operations-manager-and-digital-transformation","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-serra-negra/cate-management6/technical-operations-manager-and-digital-transformation-6452669208653012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b735d7d2-8e09-4416-895f-d2d793ab0e90","sid":"1aa1a7d8-b285-4017-a6f2-f2683175b3b9"},"attrParams":{"summary":null,"highLight":["IT Management and Digital Transformation","Information Infrastructure and Security","Technical Leadership and Team Management"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1764114781925,"categoryName":"Management","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4252","location":"R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6452573498022512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Sales Representative","content":"**Location/Area:** Brazil – Piracaia/SP – Commercial\n\n\n**Contract type:** CLT\n\n\n**Start date:** 12/2025\n\n**POSITION: TECHNICAL SALES REPRESENTATIVE**\n\n\nCHT is seeking a **Technical Sales Representative** to join the Commercial team, with the purpose of strengthening customer relationships, identifying opportunities, and driving company growth in the paper and pulp sector.\n\n**JOB SUMMARY:**\n\n\nThe professional will be responsible for executing sales plans and tactics aimed at achieving profitability, sales volume, product mix, customer satisfaction, and market share objectives, ensuring goal attainment and excellence in service delivery.\n\n**MAIN RESPONSIBILITIES:**\n\n* Conduct sales to existing customers by performing technical visits, identifying product applications, clarifying doubts, and demonstrating product usage;\n* Strengthen relationships with key contacts in the portfolio by presenting alternatives and special projects that meet customer needs and expand market share;\n* Prospect new customers and markets by analyzing sales potential, conducting competitive assessments, scheduling visits, and offering suitable technical and commercial solutions;\n* Prepare proposals and quotations, engaging relevant internal departments, monitoring process progress, and ensuring closure within established standards of price, delivery time, and quality;\n* Support proposal renegotiations with customers by evaluating feasibility and alternative solutions together with leadership;\n* Assist the Finance department in monitoring delinquent customers by identifying causes and proposing solutions to ensure collection of outstanding amounts;\n* Provide technical support to customers in cases of irregularities, clarifying questions and assisting in problem resolution to ensure satisfaction and loyalty;\n* Collaborate in new product development by sharing market information and observed needs from customer visits with the technical team;\n* Maintain updated reports on visits, sales, and performance, monitoring targets and seeking guidance to achieve individual and team objectives;\n* Monitor market trends, identify opportunities, and track competitor activities, providing strategic input for commercial decisions;\n* Follow up on orders, replenishments, and activities related to equipment installation, maintenance, and preservation at customer sites, ensuring product and service availability;\n* Participate in sales meetings and conventions, analyzing results and proposing corrective strategies and actions, as well as contributing ideas for business expansion;\n* Support the organization and participation in events, trade shows, and promotional activities, reinforcing the company's image and promoting its products;\n* Keep Integrated Management System documentation organized and updated according to area norms and procedures;\n* Perform other related tasks as directed by leadership, contributing to professional development and commercial team results.\n\n**YOUR PROFILE:**\n\n* **Education:** Pursuing a Technical or Higher Education degree in Chemistry, Chemical Engineering, Marketing, Business Administration, Paper and Pulp Technology, or related fields;\n* **Experience:** Minimum of 1 year in commercial or technical activities related to the field;\n* **Mandatory requirements:** Valid National Driver's License (CNH); 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Great, we would love to learn about your experience!\n* Experience in team management is highly welcome; leadership with empathy makes all the difference!\n* Affinity with technology and identification with the innovation universe are essential!\n* It's important to easily understand and monitor sales indicators; focus on results always!\n* Basic knowledge of Office Suite greatly helps in daily tasks.\n* Availability to work in shifts and shopping mall hours.\n* And above all: passion for people, development, and making a difference within the team!\n\n\nAre you driven by performance and results? Are you someone who excels on the front line, loves goals, knows how to lead with empathy, and focuses on growth? Do you enjoy developing people and taking charge with an ownership mindset?\n\n\nThen this position is for you! Come be a protagonist with us!\n\n\n\n \n\nWhat do we expect from you?\n\n\n* Total focus on results! 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José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6419521191616312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"19751-FinOps Specialist","content":"At Hitss, innovation is our fuel, curiosity is our engine, and customer respect is our guide. If you are driven by the passion to create disruptive technological solutions, if you constantly seek challenges that expand the boundaries of what's possible, and if you believe that putting the customer first is the key to success, then you are in the right place.\n\n \n\nWe want people who stand out, think outside the box, and are willing to explore new horizons. Here, every idea is valued, every question is encouraged, and every challenge is seen as an opportunity for learning and growth.\n\n \n\nJoin us and become part of a vibrant culture where innovation is fueled by relentless curiosity and customer respect permeates all our actions. Here, you will have the freedom to explore your skills, collaborate with brilliant minds, and transform the future of technology.\n\n \n\nIf you're ready to be part of a company that believes talent is the key to success, send us your resume and join our team.\n\n \n\nWe look forward to meeting you and driving together the next generation of technological solutions.\n\n**Come be a Hit!**\n\n **Responsibilities and duties** \n\n* Perform cloud environment assessments, identifying cost reduction opportunities and architectural improvements;\n* Analyze platforms and architectures aiming at financial efficiency and sustainability of digital products;\n* Monitor projects and transitions alongside Engineering, Architecture, and Operations teams, promoting FinOps culture;\n* Prepare monthly FinOps reports for clients, including forecasts, tracking of opportunities, variance analysis, and recommendations;\n* Define tagging strategies in partnership with clients, as well as develop Showback and Chargeback reports;\n* Configure dashboards in FinOps tools and implement cost control alert policies, waste identification, and adoption of best practices;\n* Participate in internal meetings, with suppliers and end customers, contributing to defining actions focused on cost optimization.\n\n \n\n**Requirements and qualifications** **Required requirements:**\n\n* ****Bachelor's degree completed;\n* Proven experience with FinOps practices and cost management in cloud environments (AWS, Azure, OCI and GCP);\n* Knowledge of cost monitoring and visualization tools.\n\n **Desirable requirements:**\n\n \n\n* Experience with agile methodologies (Scrum, Kanban, SAFe);\n* Experience in corporate environments focused on digital products.\n\n \n\n**Additional information** \n\nWant to see all our job openings? 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