Receptionist

Description

Job Summary: JC Clinic is seeking a proactive Receptionist with excellence in customer service, administrative organization, and commercial awareness to delight patients and support the clinic’s growth. Key Highlights: 1. Charming first contact with the patient 2. Active role in converting appointments 3. Support for marketing and customer loyalty strategies **OPEN POSITION \| RECEPTIONIST – JC CLINIC** **JC CLINIC** is experiencing growth and seeks a professional who will serve as **the patient’s charming first point of contact with the clinic**, combining excellence in service, administrative organization, and commercial vision. If you enjoy interacting with people, possess a proactive mindset, and understand that service and sales go hand-in-hand, this opportunity may be right for you! **Responsibilities and Duties:** \- Customer service \- In-person, telephone, and WhatsApp-based service \- Patient reception, welcoming, and direction \- Scheduling, confirmation, and rescheduling of consultations and procedures \- Managing patient flow and calendar control **Administrative Support** \- Organizing medical records, documents, and files \- Data entry and record keeping in systems \- Cash handling when required \- Supporting daily administrative tasks at the clinic **Sales and Relationship Management** \- Presenting clinic services to patients \- Actively converting appointments and procedures \- Tracking leads, follow-ups, and post-service interactions \- Supporting strategies to increase revenue and customer retention **Marketing Support** \- Assisting with promotional campaigns and internal initiatives \- Capturing and organizing patient contact information \- Supporting promotion of clinic services and activities \- Social media interaction and task delegation **Desired Profile and Competencies:** \- Excellent verbal and written communication skills \- Professional demeanor and appropriate personal presentation \- Organization, responsibility, and attention to detail \- Commercial mindset and results orientation \- Proficiency with technology, systems, and WhatsApp Business \- Proactivity, empathy, and ability to work collaboratively \- \_Prior experience in clinics is a plus\_ **Work Schedule:** 44 hours per week **Compensation and Benefits:** \- Salary: R$ 1\.700,00 \- Transportation allowance: R$ 200,00 **Location:** \- JC CLINIC \- Nova Betânia Resume Submission: Interested candidates should send their resumes to consultor.resultado@gmail.com with the subject line: “Receptionist Position – JC CLINIC” Employment Type: Full-time, CLT (Consolidation of Labor Laws) Pay: Starting from R$1\.700,00 per month Benefits: * Company-provided mobile phone * Meal voucher Selection Question(s): * Are you comfortable working with spreadsheets and systems? * Are you available to work on Saturdays? Experience: * Customer Service (Preferred)