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Job Summary: We are seeking proactive, results-oriented professionals to provide front-desk service and support to the medical team, emphasizing people-centered care and the pursuit of excellence. Key Highlights: 1. Focus on patient care and support for the medical team. 2. An environment that values curiosity, empathy, and human warmth. 3. An opportunity to make a difference in a company undergoing transformation. We are a Group composed of brands with over 45 years of experience in healthcare, operating across the states of Rio de Janeiro and São Paulo, conducting over 456,000 consultations annually and caring for more than 100,000 patients. Our identity has been built by balancing a focus on people with efficient management; therefore, we value professionals who are curious, empathetic, warm-hearted, trustworthy, and also efficient, agile, assertive, results- and process-oriented. We are driven by the purpose of creating an active, pain-free Brazil—transforming healthcare relationships by offering an ecosystem of excellence for patients with musculoskeletal conditions and assisted therapy. We are undergoing transformation and seeking professionals who wish to be part of our story. To join us, you must recognize yourself in our core values: FOCUS ON PEOPLE ### **Our Values** **People Are Our DNA:** We act fairly in our relationships with patients, colleagues, partners, and service providers. We encourage dreams and value individuals based on their competencies. **We Simplify to Do It Right:** We anticipate challenges and strive to carry out tasks as efficiently as possible—acting promptly and collaboratively, with a solution-focused mindset. **We Aim Higher:** We relentlessly pursue growth, valuing feedback and continuously striving to deliver the best possible experience. **We Empower People:** We proactively solve problems and seek opportunities, taking full responsibility for our tasks without shifting accountability to others. If you want to make a difference, you've found the right place! Come write history with us! \#**WeAreVitus** \#**ForALifeWithoutPain** **Responsibilities and Duties** Main Activities: * In-person and telephone reception; * Support for the medical team; * Directing patients to appointments and exams; * Patient registration and scheduling; * Requesting procedure authorizations; * Digitizing referral forms. **Requirements and Qualifications** Mandatory Requirements: * Completed high school education; * Basic knowledge of Microsoft Office suite; Desirable Requirements: * Flexible availability (occasional schedule swaps); * Experience in healthcare customer service—an advantage. **Additional Information** **Location:** Botafogo \- RJ **Working Hours:** Monday to Friday, 1:00 PM to 10:00 PM; Saturdays on rotating shifts, 8:00 AM to 4:00 PM\. **Benefits:** Meal/Voucher Allowance, Health Insurance, Dental Plan, Total Pass, and Transportation Voucher Vitus Group was founded in 2019 with the goal of expanding our approach to caring for and valuing our patients’ health, guided by the purpose of creating**an active, pain-free Brazil.** Our Group comprises brands with over 45 years of experience in healthcare. Today, we operate across Rio de Janeiro and São Paulo, conducting over 120,000 annual consultations and caring for more than 40,000 patients. Our ecosystem includes multiple brands organized into three business units: Orthopedics, Assisted Therapy, and Digital Rehabilitation. Our infrastructure is designed to offer patients: consultations with an outstanding clinical team; state-of-the-art diagnostic imaging; pharmacological treatments; internationally certified assisted therapy; and both in-person and digital rehabilitation. **Now that we’ve shared WHAT we do, let’s talk about HOW we do it.** We are driven by the purpose of creating an active, pain-free Brazil—transforming healthcare relationships by delivering an ecosystem of excellence in musculoskeletal treatment. Our identity has been built by balancing a focus on people with efficient management; therefore, we value professionals who are curious, empathetic, warm-hearted, trustworthy, and also efficient, agile, assertive, results- and process-oriented. To identify with us, you must recognize yourself in our values: We are a company undergoing transformation, seeking professionals eager to contribute to the legacy of this organization—a leader in treating musculoskeletal disorders and providing assisted therapy. **\#WeAreVitus** **\#ForALifeWithoutPain**
