Technical Support Assistant

Description

Job Summary: Work on educational projects, providing first- and second-level technical support and identifying issues to assist in their resolution. Key Highlights: 1. Technical support to users in educational projects 2. Problem identification and guidance on problem resolution 3. Documentation of procedures and solutions Exclusively **IN-PERSON** work Location and salary must be considered strictly as described in this job description field. Salary: 1\.600,00 Benefits: Meal Voucher Lunch Voucher Transportation Voucher Health Insurance Dental Insurance Location: Avenida das Américas, 3443, Barra da Tijuca. You will work on educational projects with the following objectives: \- Provide first- and second-level technical support to users. \- Identify and guide problem resolution. \- Document procedures and solutions \- Punctuality \- Proactivity \- Adaptability to change \- Positivity \- Interpersonal communication skills \- Proficiency in Microsoft Office suite Job Type: Full-time Compensation: R$1\.650,00 \- R$1\.800,00 per month Work Location: On the road