Description
Job Summary:
Responsible for hotel front desk operations, including check-in, check-out, reservations, telephone service, and information provision, welcoming all guest requests with courtesy and empathy.
Key Highlights:
1. Friendly and empathetic guest service
2. Management of check-in, check-out, and reservations
3. Experience with TOTVS system and foreign languages required
Responsible for the hotel's first point of contact, performing check\-in, check\-out, reservations, telephone service, and providing information about the hotel and the city, addressing all guest requests with courtesy, attentiveness, and empathy.
SHIFT: 9 PM TO 7 AM \- 5-DAY WEEK, 2 DAYS OFF \-
EXPERIENCE WITH TOTVS SYSTEM
INTERMEDIATE ENGLISH AND SPANISH