The profile of the Process Coordinator is focused on the analysis, optimization, and monitoring of organizational workflows to increase efficiency, quality, and productivity. This professional must have strong analytical skills, systemic vision, communication and leadership abilities, and knowledge in process management methodologies, such as Business Process Management (BPM) \- Business Process Management. * **Map and redesign processes:** Analyzes and documents existing workflows to identify improvement opportunities. * **Optimize processes:** Implements changes to eliminate bottlenecks, waste, and failures, ensuring alignment with the company's strategic objectives. * **Monitor performance:** Defines and tracks key performance indicators (KPIs) to measure process effectiveness and quality. * **Lead change:** Promotes a culture of continuous improvement, coordinates digital transformation and automation initiatives, and facilitates communication between different departments. * **Manage risks and controls:** May be responsible for internal control practices and risk management, as well as ensuring compliance and updating business rules.