**Do you prioritize customer experience and strive to deliver the BEST service?** **Do you enjoy solving problems and helping people?** **If your answer is YES, then you’re exactly who we’re looking for!!!!** **After all, this is where you can put all your communication skills into practice—winning over customers and clarifying all their questions in the best possible way through VOICE CUSTOMER SUPPORT.** **\#JoinTP** **Responsibilities and Duties:** Provide telephone, email, and chat support to customers, resolving their questions and issues related to card payment terminals; Accurately and completely register and document all support cases; Deliver clear and precise information about company products, services, and policies; Provide basic technical support to resolve technical issues with payment terminals; Ensure customer satisfaction through courteous, empathetic, and efficient service. **Salary:** R$ 1\.518,00 **Shifts:** Various start times **Work Schedule:** 6 days on / 1 day off (rotating days off)**Workday:** 06h20**Work Modality:** In-person**Work Location:** Parnamirim \- RN **What We’re Looking For (Requirements):** * Must be of legal age * High school diploma completed * Customer service experience preferred * Availability to work in-person in Parnamirim \- RN **At TP, well-cared-for people build extraordinary results!** We are a market reference when it comes to benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: you can take your next step in just 3 months. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing)—we recognize and reward your performance. * Meal voucher and food allowance. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life insurance and funeral assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health plan including dependents—we care for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—and good luck!**