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Job Summary: We are seeking proactive individuals willing to innovate and act as transformative agents in pursuit of our goal of providing sanitation services to the populations we serve. Key Highlights: 1. Train operational teams and manage shift schedules. 2. Monitor service orders and support the operational team. 3. Manage operational performance indicators and handle regulatory processes. To be the BEST sanitation company FOR Brazil. We were founded in 2017 with this commitment. Since then, we have operated in 39 municipalities, with over 2,500 employees, 6 million customers, and a mission to deliver sanitation services in the best possible way — helping Brazil achieve universal access to water and sewage services. Basic sanitation in Brazil is currently undergoing transformation, marked by new expansion projects. For our team, we seek proactive, innovative individuals who act as transformative agents in pursuit of our goals. Aligned with our DNA, we aim to foster a sustainable, developmental, and safe work environment. **Work Location: Propriá, Sergipe** **Responsibilities and Duties** * Train operational teams on procedures and conduct to be adopted during daily activities, manage shift schedules, and record standby hours; * Request materials and PPE (Personal Protective Equipment) used by teams; * Monitor OSs (Service Orders) executed by teams to ensure high-quality standards; * Support the operational team in resolving problems or more complex situations to meet identified needs; * Execute technical feasibility service orders and other necessary inspections, applying technical knowledge to water and/or sewage systems; * Manage operational performance indicators and enter operational data into the system; * Initiate regulatory agency processes, coordinating required actions; * Drive company vehicles when external service is required, ensuring compliance with traffic safety rules and regulations. * Comply with sustainability standards (safety, hygiene, quality, environmental preservation, health, and the 5S methodology). **Requirements and Qualifications** * Completed High School education; * Preferred: Technical Education in Construction, Sanitation, Maintenance, or related fields; or Higher Education in Administration, Sanitation, or related areas. * Preferred: Basic Microsoft Office proficiency. * Driver’s License Category B. At Iguá Saneamento, we value diversity in all contexts and strive to foster an ethical and inclusive culture. As a company and team, we pursue equity and respect all forms of diversity (Gender, Disability \- PCD, LGBTQIAPN\+, Ethnicity/Race, Beliefs, and Generations). Join us in driving this change — we believe in the power of every individual to generate transformation! **Additional Information** **Our Benefits** Here, we care for our people throughout every stage of their employee journey. Discover what we offer: **Health, Well-being, and Quality of Life** * Health Plan extendable to dependents * Dental Plan extendable to dependents * Telemedicine Service * Emotional Health Program with free psychological counseling * Annual flu vaccine at no cost to employees * Preventive health and wellness programs, including chronic disease management and promotion of healthy habits * Access to a network of accredited facilities such as gyms and studios (TotalPass) * Partner network offering discounts on products and services * Internal quality-of-life programs: Mente Leve (Emotional Health), Convivendo (Chronic Disease Management), Enxuga (Healthy Habits Promotion), and Melhor Maternidade (Pregnancy and early childhood support for employees and dependents up to age 2) * Life Insurance **Family and Personal Support** * Extended maternity leave (180 days) and paternity leave (20 days) **Food** * Meal Allowance * Cafeteria or Meal Voucher (depending on operation) * Special Christmas Voucher (in gift basket or food/meal card format, depending on unit) **Mobility** * Commuter Allowance or Parking (per internal policy and job location) **Financial Incentives** * Market-competitive salary * PLR – Profit and Results Sharing * Payroll-deductible loan **Development and Career** * Corporate University with learning pathways * Targeted mentoring programs * *Benefits may vary by unit, position, or employment regime, subject to eligibility criteria; details will be provided separately.* #### **In 2017, we were born with a purpose:****to be the BEST sanitation company FOR Brazil.** Since then, we have established ourselves as one of the leading companies in the sector nationwide, operating across six Brazilian states (Alagoas, Mato Grosso, São Paulo, Paraná, Rio de Janeiro, and Sergipe), benefiting millions of people through our concessions and public-private partnerships. We operate committed to improving quality of life and public health by responsibly and excellently delivering treated water and sewage collection, conveyance, and treatment services. More than a business activity, we view universal basic sanitation as a large-scale commitment — to life, to people, to the environment, to our partners, and to Brazil’s sustainable development. This purpose guides our decisions and reinforces, daily, our commitment in every drop. Our identity is defined by an innovative DNA that fosters a welcoming, respectful, and learning-rich environment — generating positive societal impact. Valuing and respecting differences is part of our culture, promoting ethical, inclusive practices and a psychologically safe workplace for women, persons with disabilities, Black people, LGBTQIA\+ individuals, regardless of beliefs, age, or any other social or identity marker. We pursue equity and respect within our teams and believe in the strength of each individual to drive transformation. We already have over **2\.800 employees**, and continue aiming even higher. Have you ever wondered about your purpose and the story you wish to write for your life and career? Have you always dreamed of playing a leading role and positively impacting thousands of lives? Here, you can be part of this transformation. **\#JoinIguá** Let’s build a better future — Iguá Saneamento.
