We are looking for an **Operations Supervisor I** to be responsible for our daily operations at one of our warehouses. Key responsibilities include coordinating the operational team and ensuring that receiving and shipping processes are correctly followed. In addition, this supervisor will monitor the quality and efficiency of operations and resolve issues promptly and effectively, while supporting the implementation of operational improvements. At Shippify, we believe diversity strengthens our team and drives innovation. Therefore, all our positions are also open to People with Disabilities (PCDs). We value an inclusive, respectful environment with equal opportunities for everyone. ### **Key Responsibilities** * **Team Supervision:** Manage and guide the team, ensuring tasks are performed correctly and on time * **Process Monitoring:** Ensure that receiving, storage, picking, and shipping processes comply with established procedures * **Quality Control:** Verify operational quality, ensuring products are handled properly to prevent damage * **Workplace Safety:** Ensure all team members follow safety regulations to minimize accident risks * **Problem Resolution:** Identify and immediately resolve operational issues, maintaining operational continuity * **Operational Reporting:** Record and report daily activities, including problems and implemented solutions * **Training and Development:** Support the onboarding and training of new employees * **Equipment Management:** Monitor proper equipment usage and request maintenance when necessary * **Implementation of Improvements:** Suggest and implement basic operational improvements to increase efficiency and effectiveness * **Partner Driver Relations:** Communicate regularly with partner drivers to build relationships and identify trends, issues, and improvement opportunities ### **Technical Requirements** * **Proactivity:** Anticipate problems and take initiative to resolve them before they impact operations * **Effective Communication:** Convey information clearly and concisely to team members and superiors * **Leadership:** Demonstrate ability to lead and motivate the team, fostering a positive work environment * **Organization:** Keep operations organized and ensure all tasks are completed efficiently * **Attention to Detail:** Ensure processes are followed precisely to maintain quality and safety * **Flexibility:** Adapt quickly to changes and new challenges while maintaining operational efficiency * **Safety Focus:** Prioritize workplace safety by following and enforcing all safety rules and procedures * **Problem Solving:** Address problems effectively and efficiently, finding quick and practical solutions * **Teamwork:** Collaborate with other team members and departments to achieve common goals * **Results Orientation:** Stay focused on operational goals and continuously seek process improvements ### **Behavioral Profile** **Desirable qualifications for this position:** * Technical or undergraduate degree in Logistics, Business Administration, or related fields is desirable * Prior experience in warehouse or logistics operations, preferably with some supervisory or team leadership experience * Familiarity with management systems, Excel spreadsheets, and other logistics technology tools **Address:** Avenida Transatlântico, S/N \- Nova Caruaru \- Caruaru/PE \- ZIP Code: 55100\-000 **Work Schedule:** 6 days on, 1 day off ### **Benefits** * Medical assistance * Club/sports center partnership * Partnership with educational institutions * Dental plan * Meal allowance * Transportation allowance * Life insurance * Annual bonus * Day off * Gympass * Totalpass Minimum Education Level: Bachelor's Degree
João Silva
Indeed · HR
João Silva
Indeed · HR
