**Job Description** We are looking for a **Field Services Operator** to carry out field "Service Orders" (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Drive company vehicles when necessary; * Perform additional duties related to the position, according to departmental needs and leadership direction; * Maintain company vehicles in compliance with processes defined by the Fleet Management department, ensuring proper operation; \- Implement workplace safety procedures, such as JSA (Job Safety Analysis) and use of PPE, per current legislation; * Carry out field service orders, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; * Provide referrals for additional or new sales; * Ensure proper care, maintenance, appropriate usage, and safekeeping of company-provided resources; verify the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **What we seek for this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * Six months’ experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health plan; * Dental plan; * Life insurance; * WellHub (GymPass); * Emotional support platform (IVI); * Childcare allowance; * Dependent PCD allowance; * Payroll-deductible loans (available after six months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount on higher education institutions.