Technical Support Internship

Description

Job Summary: Technical Support Internship for handling and resolving basic system issues, logging support tickets, and guiding users. Key Highlights: 1. Opportunity for learning and professional development 2. Welcoming and collaborative environment 3. Excellent organizational climate and 2 Technical Support Internship positions 1 position for the schedule: 1 p.m. to 7 p.m. – with a one-hour break. 1 position for the schedule: 10 a.m. to 1 p.m. – 2:30 p.m. to 5:30 p.m. **Responsibilities:** Customer support via designated channels, clarifying user questions regarding the company's products. Assisting in resolving basic system issues, such as login errors, configuration problems, and functionality issues. Logging and tracking support tickets, documenting incidents and solutions. Guiding users by explaining processes and best practices for product usage. **Requirements:** Currently enrolled in an undergraduate program in Administration, Accounting, or technology-related fields. Organizational skills, proactivity, and strong communication abilities. **What the company offers:** Internship stipend of R$ 850.00 + R$ 150.00 transportation allowance; Opportunity for learning and professional development; Welcoming and collaborative environment; Excellent organizational climate. Position type: Internship Contract duration: 6 months Compensation: starting from R$850.00 per month Benefits: * Transportation allowance Work location: On-site