Prospera Client Specialist

Description

Job Summary: Santander is seeking a Prospera Client Specialist to manage the client portfolio, prospect new micro and small entrepreneurs, and ensure client satisfaction. Key Highlights: 1. Manage the client portfolio and prospect new micro and small entrepreneurs. 2. Conduct in-person visits to clients and identify potential partnerships. 3. Ensure client engagement and satisfaction. Prospera Client Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be the right place for you! Santander is a growing ecosystem committed to helping individuals and businesses prosper. Here, you can create the new, challenge and question the market, align the urgency of today with that of the future, and always serve clients in the best possible way. You’ll join a global company that values diversity across all dimensions and fosters a horizontal organizational culture. At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Client Specialist, where you will be hired as a Specialist—the primary expert in your area. Your role here will include: Managing the client portfolio and prospecting new micro and small entrepreneurs; Conducting in-person visits to our clients; Identifying and acting on potential partnerships; Ensuring client engagement and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll fit well with us if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate as a team Speak Up – I communicate openly For this role, we value: Completed high school education or technical training (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitting Allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to be ignited? Prospera is Santander’s Microfinance Platform, designed to support micro and small businesses in investing in their growth. We support our clients by providing financial education and guidance on responsible credit usage. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeAProsperaSpark