Operational Coordinator - Agreement Management

Description

Job Summary: Responsible for coordinating agreement management with public and private entities in the payroll-deductible credit segment, ensuring regulatory compliance and operational efficiency. Key Highlights: 1. Regulatory-advisory action and risk mitigation 2. Strategic stakeholder management and resolution of complex problems 3. Institutional relationship development and expansion of agreements **Responsibilities and Duties:** * Responsible for coordinating agreement management with public and private entities in the payroll-deductible credit segment, ensuring regulatory compliance, operational efficiency, and strengthening of institutional relationships. * Will act as a strategic liaison between internal departments and partner employers, removing obstacles and ensuring business sustainability and expansion. * Ensure operational efficiency and SLA compliance * Monitor performance and propose continuous improvements * Regulatory\-Advisory Action * Track and interpret legislation and regulatory guidelines (e.g., INSS, SIAPE, state/municipal agencies) * Serve as the internal technical reference on payroll-deductible credit regulatory topics * Mitigate risks and ensure adherence to current regulations * Internal Obstacle Management * Identify operational and regulatory bottlenecks * Coordinate with departments such as Legal, Compliance, Products, Technology, and Operations * Act as a facilitator to unblock critical demands * Institutional Relationship Management * Develop relationships with partner employers/agencies * Represent the bank in strategic agendas (visits, negotiations, and forums) * Support agreement expansion and retention * Strategic Evolution of the Area * Structure processes and governance for agreement management * Support the development of regulatory and operational roadmaps * Develop market intelligence and identify opportunities Requirements: **Mandatory Requirements:** * Knowledge of legislation and regulatory guidelines (preferably INSS, SIAPE, public agreements) * Experience interfacing with internal departments (Legal, Compliance, Operations, Technology) * Ability to manage stakeholders and resolve complex problems * Analytical profile with strategic vision * Prior experience in coordination or indirect leadership **Desirable Requirements:** * Experience in relationship management with public agencies and professional associations * Experience in payroll-deductible credit * Experience in implementing agreements or regulatory projects * Knowledge of sector associations (e.g., FEBRABAN, ABBC) * Experience in transformation environments or area structuring Benefits **What We Offer You:** Meal Allowance and Food Voucher (No deductions!) Transportation Voucher (If required) Health and Dental Plans Partnerships with restaurants, universities, tourism networks, and language schools Psychological Support Vaccination Campaigns Life Insurance Social Services Corporate Academy Learning.Rocks Birthday Day Off ️ Gympass Profit Sharing (PLR) Childcare Allowance or Nanny Allowance ‍ Maternity Leave of 6 months and Paternity Leave of 30 days. No dress code: wear whatever you prefer! At our physical headquarters, you will find: Common areas and nursing rooms. Talent Referral Program Learn more about our benefits here: Benefits Guide Affirmative Action Positions All our positions are open to diversity and inclusion! These are initiatives by Paraná Banco aimed at fostering a more welcoming, diverse, and inclusive environment for everyone. Respecting and valuing differences that drive and contribute to our evolution is part of our culture. We face many challenges ahead and believe diversity brings us closer—day by day—to our greatest dream: becoming the best payroll-deductible credit provider in Brazil! LGPD Paraná Banco has a security and transparency policy regarding the handling of data from individuals involved in our selection processes. All candidate information is rigorously handled in accordance with the LGPD and our Privacy Policy. Still have questions? Access our Code of Ethics. More About Paraná Banco Career Page LinkedIn We believe in an inclusive and diverse company; therefore, everyone is welcome. Come smile with us.