Job Summary: Join us as a protagonist on a team that values passion for cinema, diversity, and customer focus—transforming the magic of cinema into reality. Key Highlights: 1. Protagonist in a dynamic cinematic environment 2. Customer-focused approach and unforgettable experience 3. Culture of diversity and inclusion In this film, you’ll take center stage—and the plot will be full of action, with scenes challenging you every day! And no suspense here: at Cinemark, you’ll be among the first to know about new cinematic releases worldwide. For the role you’ll play, we value the following traits: enjoying working with people, thinking outside the box, possessing critical thinking skills, being communicative, collaborating effectively in teams, and embracing both personal and professional challenges! At Cinemark, we champion diversity. You’re welcome here regardless of gender, sexual orientation, race, ethnicity, or disability! **Responsibilities and Duties** * Customer service; * Management of the customer service team; * Ensuring compliance with internal audit procedures; * Maintaining service quality, organization, and cleanliness across the entire complex; * Inventory management and control of cleaning supplies and equipment; * Responsibility for cleaning and sanitizing 3D glasses; * Placing orders for products and services; * Monitoring needs and requesting maintenance services (preventive and emergency); * Regulating proper use of resources and materials to prevent waste. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree; * Experience in public-facing customer service and team management. . Availability for closing shifts (when required) **Additional Information** . 6-day workweek with 1 day off; . Meal voucher (VR); . Transportation voucher (VT); . Life insurance; . Health plan; . Dental plan; . Movie pass (free films); . Career development program. Welcome to Cinemark. Here, you’re the protagonist! We’re passionate about creating unforgettable experiences you won’t find at home—or anywhere else. We value agility, customer focus, and leadership capability—knowing these are essential to achieving the extraordinary. We’re a team aligned in purpose, transforming the magic of cinema into reality every single day. Representing approximately 30% of Brazil’s cinema market, Cinemark operates 634 auditoriums across 86 complexes, located in 45 cities spanning 17 states and the Federal District. Our pioneering spirit is evident: South America’s first 3D cinema auditorium opened right here—at Shopping Eldorado in São Paulo. But we didn’t stop there: we also introduced Extreme Digital Cinema (XD) technology to Brazil, featuring larger-than-standard screens and even more powerful audio—bringing together the latest advancements in both 2D and 3D technologies—as well as D-BOX, a feature enabling seat motion controls to simulate vibrations, falls, and tremors, making the movie experience even more immersive. At Cinemark, our passion for people is one of our core values. We genuinely value differences and promote equity for everyone—regardless of race, ethnicity, gender, sexual orientation, or generation. This is a space where everyone is welcomed exactly as they are. Your life experiences, choices, and challenges matter here. It’s a place where you belong—exactly as you are. If you want to be the protagonist of your own career and create unforgettable experiences, your journey begins here—where every day is cinematic. Join our story! It’s more than cinema—it’s Cinemark!
João Silva
Indeed · HR
João Silva
Indeed · HR
